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Family owned & operated Since 1939!

General Info
M&M Termite & Pest Control, Inc. is a family owned company with 4 generations since 1939 being involved in termite and pest control services. We provide a ā€œno-nonsenseā€ free service period warranty. If the pests return during the warranty period, further treatment is carried out at no additional cost. We also offer an ongoing inspection and/or maintenance program, where control has been applied to protect the property against future infestations. We offer this in Pest Control and Termite Control. At M&M Termite & Pest Control, Inc. customer satisfaction will drive consumers to our company through word of mouth. Our reputation among our peers and customers is second to none. Our service, equipment and drive for customer satisfaction keep our focus straight. Honesty, integrity and value for the job done right. Our key to success is through profitable growth while maintaining high workmanship with quality materials. Employees that provide the same quality service that they would provide their own family and homes. We employ only knowledgeable pest control staff who have extensive experience in our industry. All field employees have ongoing training of new methods, equipment, materials, chemicals and health and safety. In addition, all have continuing education to maintain their active license status.
Extra Phones

Phone: (818) 702-9020

Phone: (805) 499-8596

Phone: (805) 492-5353

Brands
Ecosmart
Payment method
amex, discover, visa, cash, mastercard
Location
Service Area We currently serve the San Fernando Valley, Santa Clarita Valley, Fillmore, Santa Paula, Ventura, Camarillo, Thousand Oaks, Westlake Village, Agoura, Oak Park, Calabasas and Malibu.
Categories

Reviews

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JB
Joshua B.

06/25/2019

Overall
Expertise
Professionalism
Promptness

Set up an appointment with Terminex, the guy never showed up. I waited an hour after the appointment, no call/email/text. I called the 800 customer service line where they 'escalated' my situation to the local office who would contact me, and rescheduled my appointment to the next Monday from 4-6. Guy never shows up again. No call/email/text and the local office hasn't contacted me. I call the 800 number and wait on hold for 20 minutes before speaking to a rep who tells me she has to transfer me to their 'cancelations' line to cancel my service. I sit on hold for another hour before 'Andrea' picks up. Literally the rudest customer service experience I've ever had.

I've had better experiances with the IRS scammers from India.

Supposedly my appointment was cancelled, even though I never cancelled it. My service wasn't cancelled, just the appointment. I've worked in customer service for more than a decade at many different companies, Andrea was the opposite of customer service. Meanwhile there were no supervisors or managers available when I was on with her, so no one else I could speak too.

I would recommend cancer and a trip to Chernobyl before I would recommend this company to a friend.

Details

Phone: (805) 987-5588

Address: 2697 Lavery Ct, Newbury Park, CA 91320

Website: http://www.mmpestcontrol.com

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