Suncrest Hardware & Garden

The previous review about getting snow tires changed at this shop describes Larry's attitude perfectly. When he gets something wrong (which seems waay too often), he will say anything to defend his 'method' and is quick to bash anyone who suggests he might be wrong. Larry performed several repairs on my car; a year and a half later I am still trying to fix all of his mistakes and bad parts. Please beware; this man is not careful or diligent in his work, and I half speculate that he messed with my car for 'job security.' Whether his poor work is intentional or due to ignorance, this shop is bad news!

We went in to get our snow tires taken off.

When he was done we drove 5 houses down from the shop and the tire went flat. Larry broke the valve stem where it goes in to the sensor.

Found out the sensor had to be replaced and it was almost $200.00.

We took it back to him and all he wanted to do was argue and say he couldn't have done it then he had the nerve to charge us.

He took it all apart and found he didn't have everything he needed to fix it so he left us without a car and we had to walk home.

We went back the next day to get it and asked if he programmed the sensor. We told him the sensor needed to be programmed he said the dealer doesn't know what they're talking about and he sent us on our way.

The light wouldn't go off so we took it to the dealer and they programmed the sensor. Then the light went off.

Guess what Larry we now know who doesn't know what they're doing.

We went to Larry because he was nearby and thought how can you screw up changing tires?

3 trips back to him and a trip to the dealer guess we found out.

I would rather pay to have my car towed to town then let Larry touch it again.