Great Northern Dodge

Now called Great Northern Auto Mall this is the classic "used car" dealership.you see on TV. That is to say untrustworthy and underhanded. My daughter purchased a car from there and she is so sorry that she did!! Once she got it home little things started breaking. When she took it back in she was told by one of the rudest men that I have ever met that these things weren't covered, only tires and the engine.

I have been in the customer service business for over 20 years and shocked to see how little reguard that this "service manager" had for customers. He was angry,rude,profane and in general simply a foul person. So foul infact that some of the people that work with him told us that he should not be allowed to talk to the customers.This is the kinda guy that you should stay away from when buying a car. As a matter of fact,unless you like problems buying a car and you are fond of dealing with angry, obscene service managers stay away from a dealership that on their website claims that "customer service is our most imporant goal". DON'T BELIEVE IT!!!!!!!