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General Info
THE LIMOUSINE SERVICE, a family owned and operated company, has been providing transportation to the Buffalo and the Western New York region for over 30 years. We take pride in our excellent customer service, professionally trained chauffeurs and our large variety of vehicles in our fleet. Whatever your transportation needs may be, we offer Luxury Sedans, SUVā€™S, Stretch Limousines and Classic Excaliburā€™s to choose from.
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BBB Rating
A+
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Brands
sedans, vans
Payment method
all major credit cards
Category

Reviews

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cipolla

10/13/2011

Overall
best service ever!! the limos ...

best service ever!! the limos are most excellent and the staff/employees are super nice!! i recomend this business to everyone!!



~C Cipolla

kenny01

07/29/2011

Overall
I used this limousine service ...

I used this limousine service for my wife and I 30th wedding anniversary. Our driver, Peter, was very professional and timely. He picked us up in a black towncar that was beautiful and spotless. We truly enjoyed our special evening out - thanks to "The Limousine Service! I highly recommend this limo company and would certainly call them again.

dugay67

06/15/2009

Overall
shakedown

We hired them for our daughters prom. There were about six couples riding together. After getting a shakedown from the driver for what he said was to be a mandatory 18-20% tip when we already had 15% in writing, we were also charged a new limo tax that was never mentioned in our original quote(also in writing). We had to come up with an extra 80 some dollars on the spot. This is with the kids all standing there in their gowns and tuxes. Not wanting to make a scene and ruin the prom we paid planning to call the company afterward. In doing so Steve gave us the brush off and even had the absurdity to say that said we could call the driver and try to get the money back ourselves. We paid in the neighborhood of $800 for their service and this is how we get treated.

claimed iconBusiness Response09/25/2009

In response to the Dugay family,the Limousine Service was paid weeks before the actual date of service.On June 1st 2009 our governor past a bill that all Limousine Transportation Service with a driver, must charge NYS sales tax,which was not charged to the Dugay's bill when the car was ordered,they were sent a notice that the charge would be due upon the car arriving at there location,for more information about this new tax charge on all limousine or black car service with a driver, you can go online to www.nystax.gov and look up article : TSB-M-09(2)S. I am sorry for the way the Dugay family feels,but we must follow all guide lines and laws for our industry standards.We do charge 20% gratuity for all limousine services as a group,as safety is our number one priority.

This listing has been claimed by a business representative.

Details

Phone: (716) 998-8865

Address: 1165 Erie Ave, North Tonawanda, NY 14120

Website: http://www.thelimousineservice.us

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