More Info

General Info
Visit your Target in Novato, CA for all your shopping needs including clothes, lawn & patio, baby gear, electronics, groceries, toys, games, shoes, sporting goods and more. We serve our guests in 49 states nationwide and at Target.com. We're committed to providing a fun and convenient shopping experience, with unique products at affordable prices. Since 1946, the corporation has given 5 percent of its income through community grants and programs like Take Charge of Education. Today, that giving equals more than $4 million a week.
Extra Phones

Fax: (415) 878-7339

TollFree: (800) 440-0680

Payment method
company card, check, master card, discover, visa, debit, amex, cash
Neighborhood
Northeast Novato
AKA

Target Stores

Categories

Reviews

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clairew

05/30/2012

Overall
I filled a prescription of lon...

I filled a prescription of longterm Doxicycline for a recurring eye infection my son had. The doctor prescribed 100 pills per prescription for 100 days, with 2 refills @ 100 pills each until December 2012. The instructions said 'take one pill each day until March 18, 2012'. My son took the meds until mid March 2012 and the infection was gone. A couple of months later, the infection started again and I called Target for the first of the two refills. The day after the doctor's office called and said they needed to see my son before they could give him the medication. When I questioned the fact that I still had 2 refills remaining, I found out that a pharmacy staff had taken it upon herself to call the doctor's office and question the refill previously prescribed claiming the doctor's instructions were 'unclear'. I had no choice but to see the doctor, which cost me $80 out of pocket and the doctor prescribed the exact same medication again! I contacted Target's headquarters and complained about the pharmacy staff person overstepping her boundaries by questionning the doctor's prescription and forcing me to have another doctor's visit. I believe the staff person misread the instructions or she only read the part where it said '... take one pill until March 17, 2012' and didn't read further where it showed that 2 refills were remaining. The pharmacist then justified their mistake or action by saying the pharmacy was equally responsible for my son's health as I, the mother, was. She also said she needed to know what my son's health condition was for which he was prescribed the Doxicycline. This medication is commonly prescribed for recurring eye infections, acne, Lyme disease etc. and often is given as a long term medication. It is not unusual for Doxicycline to be administered for months at the time. It was none of her concern what my son's condition was and she simply tried to cover up their mistake - at my expense. I will NEVER fill a prescription again at Target. I have never experienced a problem like this in any other pharmacy!

Details

Phone: (415) 892-3313

Address: 200 Vintage Way, Novato, CA 94945

Website: https://www.target.com/sl/novato/692

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