Scott Credit Union

I have never had a pleasant experience at the O'Fallon branch at SCU. The last time the teller in drive-thru made a huge scene, flailing her arms in the air and screaming at me, and I was mortified! I had a simple question about making a deposit and was polite the whole time. Another teller came up and answered my question in less than 10 words, simple as that. I think the first teller didn't know her stuff and had a major childish outrage! The bankers (for loans and new accounts and such) inside are hit and miss. Katie is fantastic and professional but the others I've dealt with only see you as a number and don't even make eye contact. Overall, the O'Fallon branch is highly unprofessional, impersonal, cold, rude, unethical, and makes your banking experience terrible. Do not bother with this branch, save yourself the headache! I even called the branch manager after the drive-thru experience but the hold times were WAY too long (over 45 minutes) every time I tried calling and I had to get back to work, so I wrote an e-mail and I did receive a reply that the manager would be notified. I doubt it.