Coast Dental

The receptionist is the worst person I have ever talked to. Every time I call she tells me how they are short staffed. I called to get an appointment for an elderly person with heart failure and she said that they wouldn't even tell me if they had appointments due to hippa laws. Really? I can't set up an appointment for someone? If I am driving them? It's a dentist office not some major medical facility. In my opinion it makes me think they have been sued before if they are that scared of even making an appointment. She told me that they aren't even seeing new patients until 9 months from now in December so if you are a new patient forget it they won't see you.

I have had ONE bad experience here, YEARS AGO, with a Dr who is no longer there (thankfully).



I am now a patient of Dr. Taiwo, and I am actually HAPPY to go to the office now. She is GREAT, has a friendly staff, and I have NEVER had any hassles there at all. Everything is explained to me up front, the cost is explained before any work is done. I have no desire to go to any other dentist again!

I went to this place, under nearly emergency conditions. They told me one LOW price (incl xray) on the phone while setting up my first appt with them. After waiting nearly 2 hours to be seen,after xray,a tech came in with a $90 Bill. By the end of it, at check out I paid $48.They couldn't at any point give me a straight cost. When asked about their own advertised financing I was again given the runaround My " exam" was all of 2 minutes, reviewed xray, and never bothered to open my mouth. I had to ask for pain meds ( They Rx'd for OTC IBP) & was also told I didn't require antibiotics. Today, a week later I was in so much pain, I desperately called them back. Again couldn't even give me a solid estimate. & was answering my simple questions in a rude, sarcastic manner. I was in tears& hung up on her. I found another Dentist (Aspen) who btw I highly recommend,they were awesome! They ended up giving me Penicillin. BC the infection from an impacted wisdom tooth had caused my face to swell.Surgery is arranged & they even v financed me. Bottom line Coast, is very unprofessional & not a pleasant place for an already unpleasant situation.Aspen is way better! Great staff, great prices & no charge for new patients, including xrays. Tons of locations. 1 star is too many for coast

DO NOT GO !!!! I also wish I had read these reviews prior to a first visit. All employees hard sell every possible extra item and service to the point of making the customer feel guilty if not buying the gimmick. Mouth guards, cancer screening, fluoride, electric toothbrushes ..etc. They are on my dental insurance plan which offers 2 free to insured cleanings per year. So instead the dentist insists on a program of deep cleaning every three months which is not covered by insurance. I have beautiful healthy teeth so I asked her to show me on the xrays proof that I needed that; she was snarky at the challenge and could not. All my numbers at the gums were 2s and 3s which as their own booklet states are healthy so I questioned that. She just insisted the upsell is her recommendation and would not let hygienist do a cleaning at the insured rate. She continued stating a Florida law only allows treatment that she recommends, I am sure people fall for this deception as the law is entirely misinterpreted for Coast benefit. Florida Statute 466.018 . I will be filing with Better Business Bureau

I wish I'd read about this place before I went. I'm on an insurance plan but they still charged me $152 consultant and xrays. It should have been half that. I was in the hospital for 7 weeks and was very ill for 6 months. When I was well several people told me this business was out to scam and avoid them at all costs. I called to get me xrays and was told it it would costs an additional

$18 and they had up to 30 days according to Florida statue.

If I was not so ill I would picket in front of their office to alert anyone going in of these scam artist.I am going to find what goverment agency to file a complaint and encourage others to do the same.

This office tried to increase my bill by saying I needed more dental "cleaning" services. The place is not really clean. A few of the dental assistants and receptionists are low class and lacking integrity.

I wouldn't recommend this dental practice. The rooms do tend to be a bit on the dirty side. I also had a huge problem with my insurance there. I called my insurance company and they said Coast was not in network, but when I spoke to Coast Dental to cancel the appointment she said she already spoke to my insurance company and they ARE in network. She said she even got an authorization for my appointment and that I didn't need to cancel...well....turns out they were wrong. Coast Dental was not in network for me and when I called my insurance the rep said there were notes stating they told the girl from Coast Dental that I needed to cancel. I was sent the bill for hundred of dollars.

The office is very dirty. The waiting room doesn't look too bad, but back offices are disgusting. I will be contacting my insurance company and will not be going to this dental office.