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We bought a Dodson Custom Home in 2007. In the first 6 months we had sewage backing up into our showers and bathtubs. Plumbing leaks that caused mold and required mold remediation in our infant son's room, foundation issues that required EXTENSIVE foundation repairs, carpet installed incorrectly, and many painting issues including globs of paint dripped on carpet, baseboards, and tile.
We had so many issues with the builder not supervising the subcontractors they chose and as a result, we had poor work every time. They were not attentive, thorough, or detail-oriented. It was THE worst customer experience of my life. Do not build with them. They will use sub par materials, sub par sub contractors, and provide sub par service. Good materials in Oklahoma are too cost efficient to justify the shortcuts they take.
Oh yeah, Less than 5 years later we had to replace the plumbing line from our house to the city line. Nice work, Dodson.
05/08/2013
If I could give them zero stars I would! PLEASE, PLEASE PLEASE do not buy from this builder! From the start I should have listened to my gut when red flags were flying during escrow. They stood us up on two different occassions where we had scheduled a walk through. They then just wanted us to write up a list of things that needed fixed and they would complete them by closing. Half the list was still not done on closing day and almost a year later we are still struggling to get them to fix their errors and other issues that have come up under warranty (MAJOR foundation issues!). To get a phone call returned is near impossible. Their work crews show up HOURS late or not at all with no phone call to inform you that they are not going to be there. The owner, Aaron Dodson, is extremely unprofessional. He walked away from me midsentence, got in his vehicle and shut the door. I was so dumbfounded that he would treat his customers that way! He then got back out and started to argue that he didn't have time for this (meaning hearing what needed to be done) and walked away. WOW! Wish I had known so I could have avoided this nightmare!
Details
Phone: (405) 478-8600
Address: 11805 Gwendolyn Ln, Oklahoma City, OK 73131
Website: http://www.dodsoncustomhomes.com
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