USA Window Cleaning

Employee left younger brother to work.Not thorough on Windows still streaked. One bucket of water for all windows. One storm not removed. Re. gutters: Mesh guards not removed.Sticks left in them. Roof time about 10 min. So mess left in gutters &downspouts not flushed. I climbed ladder &requested further cleaning. He removed 3-4 guards to reach debris.Said nothing under other guards. Was at house front 10 min & said all ok. Downspout flushing? Filled 2-3 gal bucket at my request, only once, to purportedly totally flush 7 downspouts. That afternoon I received a solicitation call from same co. Told her they had already been here and that I had concerns. Young girl was quite courteous and said that Diana would call within the hour to resolve concerns. No call received for a week. Then no ans @ my callback. Threatening message from Diana on my voicemail yesterday re. her collection agency contact. No cooperation or one-on-one communication with Diana. Will continue to try to reach her.

We hired this company to clean our windows and gutters. The crew that came out seemed to do okay and told me they cleaned all the gutters, but we did not watch them the entire time. Two weeks later, we borrowed our neighbor's extension ladder to get a tennis ball out of one of our higher gutters. While up there, we noticed that they had not cleaned any of our high gutters (whole point of hiring out is to have the high gutters cleaned). We therefore spent the next two hours doing it ourselves. I spoke with Diana who noted that the company could not offer refunds, but offered to send another crew out within the next six months to clean windows or gutters.

Great prices and I never realized what a difference cleaned windows make! Prices were unbelievable and they give a senior discount!: