The Dog House

DO NOT TAKE YOUR DOG HERE!! After my groomer retired, a friend did recommend. I called and finally, after almost a week Mark ( the owner) called me back. FLAG #1. In this conversation he said, "Bring your dog on Friday" and hung up. This was the another indication of how weird he is! FLAD #2.

I brought my dog in and picked her up. Since I needed to get back to work I did not do a complete inspection until I got home. I will note that when I saw her it did not look like she had been groomed very well. However I paid my bill and even left a tip. When I got home that evening I started inspecting my dog a little closer. The grooming was done very poorly and not complete. I called the Dog House and left two very nice messages. Finally, after three days Mark called me and said that we just disagreed about the grooming. I said that was fine and that I would like to take my dog in again to finish the job. He told me Petsmart has kids that do grooming and go there. ( I will note that I have used Petsmart in the past when my groomer was unavailable and the individual there did a much better job than the Dog House!).

Mark was rude, disrespectful, and really a jerk!

While I was waiting to pick up my dog, Mark was at the front desk and noted that he had been telling people he was out on a medical emergency that day, but in reality he was at a deposition. He then spoke about black people and how unsafe this world is and that
So many of "them" hang out at Walmart. He was just babbling on but I found it quite offensive (considering my family and background) and this was my FINAL (FLAG #3) clue that this was not an establishment that I would go back to!

Once again great job. My 2 Pomeranians were in such need for a good groom. Winter undercoat matted etc. What a great job, she really cares. My dogs looked wonderful, I know she had a huge challenge. I just love the work she does, so good to my dogs too.