More Info

General Info
Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens. Pharmacy Hours: M-F 8am-1:30pm, 2pm-10pm, Sa-Su 9am-1:30pm, 2pm-5pm
Extra Phones

Fax: (608) 835-0079

Brands
home health
Payment method
amex, discover, master card, visa, check, cash
Categories
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Reviews

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JR
Jana R.

06/04/2014

Overall

I don't feel this is an employee issue but your policy? How is it ok to keep me waiting? I get that maybe all their orders are ready but if your staff keeps busy with all those easy orders well never getting to mine...

This is my yelp review. 1 star

I leave my dr appointment (madison) at 6:40 and am told my prescription has been called in. I get to walgreens and its now 7:14, my prescription will take 10 minutes. .. I wait.. and wait and wait. I see 16 other customers get their prescriptions...

I ask if it is ready at 7:48. I am told they are still working on it.

I walk out of the store mad as hell. I get a call from walgreens at 8:03.. short and sweet. "Your order is ready' click.

I will go back tomorrow and get my prescription and then never again.



Consider this... You go out to eat... You order, you wait but then notice that 16 other tables that came in after you are now eating their food well you sit.

And wait

And wait

Is that good customer service or bad?

I will post this to my Facebook page, I will post negive reviews, I will do my best to not go to this location again.

Short and sweet

Details

Phone: (608) 835-6771

Address: 704 N Main St, Oregon, WI 53575

Website: https://www.walgreens.com/locator/walgreens-704+n+main+st-oregon-wi-53575/id=9741

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