Maitland Collision Center

5 Stars!!!! Most definitely.

Greeted by friendly staff her name is Bibi. She answered all my questions, I also like the lifetime warranty on paint job... she put my mind at ease telling me they will take good care of my Acadia. I especially want to thank Raphael for doing such a great job on some paintwork on my 2017 GMC ACADIA hood. THANK YOU RAPHAEL!!! I will highly recommend you to all my family and friends.

ELLEN KAIRIS
LAKE MARY, FL 32746

My recommendation is to not use this collision shop unless you have no need for your car for a very long time. I recently had a rear end collision on January 21, 2014, and took my car to Maitland collision the following day. On that day, I requested from my estimator that he call me periodically with an update on the progress. That never happened, so I started calling every Friday. On each occasion, I felt like he was annoyed by my inquiry. Never was there any explanation for the slow service. One day, my estimator was not in the office when I called, but I was told he would be back shortly, so I requested a call back, which I never received. Another time, my call was disconnected by a customer service rep. I finally received my car back on March 7th, 6 weeks and 2 days after they received it. The collision work is fine, but the delay in service and customer service makes me unable to recommend this facility.

I took my car to this place 1 week before the new owner took over. I didn't like the service at first, but the new people really pulled it together. They did a awesome job on my car. I couldn't be happier!! The people in the office were great! I will go back and tell my friends.