Providing The Highest Level Of Service
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Committed to providing the highest level of service for your vehicles.
- General Info
- At Orlando Yamaha Kawasaki we are committed to providing the highest level of service for your vehicles. Our technicians are trained and equipped to meet all your service needs on the products we sell. Furthermore we will be glad to service the basic needs on products we don't sell such as tires, brakes etc. If you have any questions please call ahead to confirm the service you need is within our scope. We also offer while you wait services or same day turn around on tune ups, tires, lowering, frame sliders, exhaust systems and much more. Walk-ins are welcome but an appointment is recommended in order to minimize your visit time. Call now!
- Email Business
- BBB Rating
- Extra Phones
Fax: (407) 275-3189
TollFree: (866) 771-0468
- Logo
- Services/Products
- Motorcycle Maintenance, Showrooms, Scooters, Boats, Boat & Parts Sales, Consignment, Motorcycle Repair, ATV Maintenance, Watercraft, ATV Repair, Mini Bikes, Motorcycle Parts, Parts & Accessories, Scooters, Atv'S, Tools, Used ATVs, Used Motorcycles, Service, Generators, Utility Vehicle., Sales, Motorcycles, Water Craft.
- Brands
- Kawasaki, Yamaha
- Payment method
- amex, discover, master card, visa, cash
- Location
- Central Florida
- Neighborhood
- Cheney Heights
- Amenities
- Orlando Yamaha-Kawasaki is committed to providing the highest level of service for your vehicles. Our technicians are trained and equipped to meet all your service needs on the products we sell. Furthermore we will be glad to service the basic needs on products we don't sell such as tires, brakes etc. If you have any questions please call ahead to confirm the service you need is within our scope. At Orlando Yamaha Kawasaki we are committed to providing the highest level of service for your vehicles. Our technicians are trained and equipped to meet all your service needs on the products we sell. Furthermore we will be glad to service the basic needs on products we don't sell such as tires, brakes etc. If you have any questions please call ahead to confirm the service you need is within our scope.
- Languages
- English, Spanish
- Accreditation
New - Used Consignments
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- Social Links
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- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
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Reviews
11/17/2017
I look at Orlando Yamaha Kawasaki as the "poster child" of how ALL dealers should operate. I have nothing but good things to say about the service dept., and customer service are truly the best by far anywhere. I called in today with a question about my 2015 VX Cruiser, and was explained in detail the possibilities of what may be the problem and without hesitation was aaked to bring it in a.s.a.p.to get it checked. The staff here are always very knowledgeable, couteous, ready to help, and go above and beyond to help their customers.
03/20/2013
The people working here are the lowest, most manipulative and untrustworthy sort of dealership people I have ever encountered. I bought a brand new bike from them one year ago under a two-year warranty, which they initially tried to sell me for near twice the MSRP. Around 800 miles, it began shutting down mid-ride. I had to bring the scooter in three times for this same problem, and each time the service department claimed they were never able to duplicate the issue and never figured out what was wrong, although they replaced a few minor random parts. The last two times, my scooter was there over a month while I was given the run-around about them communicating with the manufacturer over warranty issues. I finally decided that I'm going to sell the bike cheap or just throw it in a dumpster, but after it being in their possession since December while I fought through a BBB complaint with the manufacturer, the gas has all gone to rot and it hardly runs; they couldn't be bothered to take care of it, apparently. On top of all this, they've lied to my face numerous times and been outright rude, hostile, and condescending, verging on outright sexist. NEVER EVER EVER do business with these people.
03/06/2013
Do not buy a bike at this shop. I recently purchased a used bike here. I was told that the bike had been serviced and was ready to ride. Within three days I had to bring the bike back because it did not run right. I left the bike for a few days and when I called the service tech told me the bike had not been serviced and the sales guy told me it was ready for pick up. I picked it up and three days later I brought it back because it was still not running right. It has been almost 2 weeks now and I still do not have my bike back. I called today and was told it still has not been worked on and that sales had not authorized the tuning service. I am getting the run around and the service has been awful. There are plenty of other places in town to buy a bike so do yourself a favor and don't waste your time with this shop.
09/22/2011
Had a bevel gear go out in my 2007 1600 Kawi Nomad. After getting no help at all from the Kawasaki reps in California, Edwin Ruiz ( Service Manager )spoke with the regional rep for Florida and Kawasaki and he provided the Bevel gear at no cost to me.
Edwin and his staff have gone the extra mile to help get my bike back on the road and I'm sure they will continue to do the same for all their customers.
The showroom, service area and parts counter are all clean and have good people working there, They want to make your biking, 4-wheeling and PWC experience as good as it can be.
When it's time for my next bike, I'll be back. Dave
Details
Phone: (407) 917-4457
Address: 9334 E Colonial Dr, Orlando, FL 32817
Website: http://www.orlandoyk2.com