Kfc

My husband and I stopped in to this location today because we like Long John Silver and was very surprised to have to wait about 25 minutes. My husband step up to the counter after about 20 minutes because we were hungry. Caitlin expressed rudely to him she was getting it now. So he can back to the table and we waited some more. 5 minutes went by and he is seeing the drive thru have no waiting. We were upset by now. We get up to ask for a refund and we see her walk over and hand a gentleman the same thing we ordered that had just ordered not more than a couple minutes . My husband was very frustrated then. All Caitlin could say was your order must have been goven to someone else. Wrong answer! This was very poor service. I wish I had read the reviews before we went there. No worries no sale from us. We are very laid back and this was just way to frustrating for us!!!!!! Just plain poor customer service!!!!

I went to this store the day before I wrote this review, they messed up my order so all I wanted was to be compensated for their error. what an inconsiderate gen manager, could not believe the way I was treated. I will never go to this restaurant again, the gen manager should take a few hints from his employees, at least they were considerate of my situation.

i went there and waited at the window for five minutes before i was ever greeted. that shouldnt happen.by the time i got my food it was barley warm. i waited in line for a total of 20 minutes.as a manager at a fast food place myself,something like that should never happen.if i does then a manager should apologive personely themselves.