Houston Neurological Institute Pasadena

I read some bad reviews about this facility ,I have had to have my upcoming appointment moved up to Feb 2, 2018 nerve testing reason Dr will not be there. I have to trust what they tell me. As far as bed side manners I have the pleasure of having a DR Megan Davis. Super nice listens to my complaints and she makes suggestions /recommendations for my pains or discomforts .People at front desk have all been as nice as possible. I'm Happy so far.

The Office Staff does not have a clue what they are doing! They will call and confirm an appointment two days prior but tell you it is for the next day. They have numerous facilities and even if you only go to one location they will schedule you at another and not tell you. Then you show up and your appointment is across town!!! They are the stupid ones - not you! Why is it so hard to schedule a patient at the same facility? It isn't except for the unprofessional staff at this business. We are changing doctors after this fiasco.