TRM Automotive

I was recommended through a friend of mine about eight years ago. i was actually an avid drag racer for years before i Met Todd and when i went to get my truck repaired we broke conversation over racing and still had a few friends in the sport in common. When you start a business it is all about customer satisfaction with as few problems in the duration of your service with the customer as possible. Myself i run a small transport business for 31 years with a 100% customer satisfaction Todd his wife and family go out of there way to do this EVERYDAY . There repair shop offers the highest quality in technicians and equipment there is to offer in his line of business as Todd overlooks all equipment repairs an works hand in hand with his team of techs. Once the vehicle has been repaired Todd himself personally drives it for a test run to make sure it functions as it did from the factory or to its performance level of standards. THATS the way you get REPEAT BUSINESS in a very competitive business as Auto Repair. Todd an Kathleen take the extra step the extra time to explain and the extra attention TO EACH REPAIR DONE in there shop not to mention his family members that help make this great team and experience up to complete your repairs and mechanical needs of your automobiles . MY HAT GOES OFF TO TODD AND HIS DIRECT FAMILY AND HIS FAMILY OF TECHNICIANS IN THERE BUSINESS HIGHLY HIGHLY RECOMMENDED. MERRY CHRISTMAS AND HAPPY NEW YEARS TO THE TRMSTAFF AND TECHS.
Darrell Moore (Moores Transport)

Our 2002 Nissan Altima began putting white smoke out the exhaust so we took it into TRM auto repair at 2929 Randolph, Pasadena, Texas. Todd the owner examined the car and told us the problem was broken valve guides and it would be about 2000$ to repair. True to his word 4 weeks and 1800$ later the repair was complete and the check engine light was off. Within a few miles we found the top of the radiator was cracked and had to be replaced. I feel this happened during repair as the top appeared to have cracked from the weight of something against it. Can’t prove it, but 110 for a new top and clean radiator, and that was fixed. Then at 150 miles from repairs we noticed the car was smoking again, this time dark smoke and using a quart of Oil for every 70 miles traveled. We took it back in and Todd kept it for 10 days to find the source of the problem. He then said he didn’t know what was wrong with it, and refused to make any further repairs. He also did not offer any refund for our useless previous repair. After taking it a few other places we found we could have replaced the motor for 3000$, something Todd didn’t mention. It also was pointed out that there may have been a problem with the way the Head was milled and this may be causing the oil usage. I feel it is unthinkable that a service center would not mention that for one third more we could get a new engine or offer to refund money on a repair that did not last 200 miles.

Todd and Kathleen Moyer are the owners of this top flight auto service. I have been doing business with them for over ten years and feel they are the most qualified and honest shop in this area. I take all my vehicles there for srevice and repair. In all the time they have done my work I have never had to take one back in for rework because it was done right the first time.