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Reviews
06/07/2015
I have bought seven cars from this place. I have never had a complaint about them. I have gotten to know the owner and he is very honest. When I have pointed out problems with a car I'm buying, he has always gotten it fixed. He is honest and has great character. People who have written a bad review of this place must have them confused with someone else. There is no sales guy. That means no hassling and no pressure. His prices are great and he is the first I go to when I want another car. I can't imagine anyone in their right mind giving this place a bad review.
01/16/2015
They sell JUNK and all their "as is" cars have problems. Do not buy from Pelham Imports unless you want to spend twice what the car is worth due to repair bills. 3 weeks after I bought a car here it was in the shop for a $2000 repair. Buyer BEWARE they will not honor their warranty and their mechanic will put a temporary fix on the problem.
02/08/2012
This place is horrible!!!!!!!!! Shopped for a car for several days. They actually had the exact car I wanted - I was willing to pay a premium for the car since it's exactly what I wanted. The salesperson gave the me "we never negotiate our prices" line but I figured I would pay the asking price if it was half way decent. It's all downhill from there.....car doesn't start, not clean, carfax 'unavailable', runs rough (a far cry from the description on the phone). Avoid at all costs.
10/02/2011
I would never purchase a car from this dealer unless you are ready to shell out a ton of money in a matter of weeks. I had to put over $2500 in my car to keep it running. When I went in to speak to the owners, I was told it was my fault and they would not assist me in any repairs. I tried to work out something with them to no avail, and was somewhat mocked and laughed at for describing the problems I had. The problem I have with them is that they have a daughter around my age in college..... Would they want a dealer to sell their daughter a lemon as they did me? Would they want their daughter on the road driving back from college in something that breaks down on her after only owning for 2 months unexpectedly? We all know the answer to this. If you dependability, value, great customer service, and being free of stress about your purchase, do yourself a favor and go elsewhere. I have only owned the car for 8 months and it literally almost blew up on me before I traded in to get a new car. DO NOT DO BUSINESS HERE!
01/05/2011
We were looking for a nice Toyota Tacoma with a manual transmission for our son's first vehicle. I used Edmund's car site to do a search of trucks within a 75 mile radius of our home. Pelham Imports was listed. I read the reviews here and at the Birmingham City Pages site.
I then went to their site and reviewed the information on a nice 2005 model with low mileage, a very clean interior and listed at a great price. I loved being able to see the CarFax report online. We drove 50 miles to see the truck on a Monday afternoon. After a brief test drive we told them we were interested and that we'd be back to see it in the daylight. We had problems making it there the next day but finally were finally able to go back later that week. They let us take it for over an hour so that a local mechanic could give it a check up.
They were very patient and helpful during the entire process - best car purchase experience I've had in my thirty years since I turned sixteen!
12/15/2009
Used Google to find out the phone number for Pelham Imports and saw the ratings and comments.
Have to admit, I am a return customer and I have purchased 4 cars (Hondas) from them. This includes Mine, my wife's, my daughter's and my son's.
I have recommended this dealership to many of my friends and I have not seen a single dissatisfied purchaser.
Their prices are lower than any dealership around Birmingham area and they taken care of my cars for years.
The fact that they have been in business for over 10 years and that many of their customers are repeat customers should say something about them.
These are my few words for what they are worth.
Details
Phone: (205) 663-6838
Address: 2670 Pelham Pkwy, Pelham, AL 35124
Website: http://www.pelhamimports.net
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