Coosa Cable Company

This is the sorriest company I ever known..my mom n dad pays their bill every month n a lot of days their service does not work,,when they call to report it they are quick to let them go by saying were working in it or it doesn't show your having problems here...I'm tired of my parents doing without but yet they pay for it..the times n days there service is out I think they should get rein burst or at least take some off their bill...I would never recommend this company to anyone..it's the sorriest company ever..sorry service ..sorry good for nothing company..maybe news need to go over there n talk to them..

We've had "PIXEL TV" since day 1. I didn't know we subscribed to "Pixel tv". It's just great... you're watching your show when all of a sudden it scrambles and you have to guess what the picture is. Been waiting on a technician for 3 days now ! We've had a tech come out twice before and all he does is look at the screen on the TV and leaves saying it's a problem at the head end. DO NOT GET COOSA CABLE OR YOU'LL BE SORRY... YOU HAVE BEEN WARNED !

Company is not providing internet speeds promised on "EXPRESS PACKAGE". The company states that the speed is 1.5mbps... More like .7 mbps (verified by multiple bandwidth measuring services including FCC's Broadband.gov over a period of one month). The speed seems to drop in the afternoon and early evening. This means, constantly having to reload pages - problems with streaming video - service drops regularly, and is frustrating to constantly reload pages/videos.



I have no grudge against company. I would just like to see better speeds in our area, and truth in advertising. 1.5 mbps should mean 1.5mbps. Not a speed consistently below this speed. If enough people measure and respond with a review stating their speed, perhaps this company will change it's infrastructure and systems to allow better bandwidth. I encourage all to check their speed at the FCC's free test - broadband.gov.



I am an independent end user, with above average internet knowledge, not affiliated with other users of this site - meaning, yes, this is a recurring problem across multiple users. So Coosa, please fix your speeds before our voices grow louder.

If you do not receive your bill on time and you call them and you receive the second bill late, your late payment is penalized with a late fee. They say it is not their fault and agree that it is not your fault but you still pay the late fee.