Avallone Nicholas MD

I had to have surgery to repair a tear in my right shoulder rotator cuff. He did a great job and has been very good with all my follow up appointments with him. He is very understanding that I can't go back to work because I lost so much sleep over the 7 months after the surgery and I can barely stay awake during the day. I have passed out 3 times and my job has me driving from 8 AM to after 8:30 PM and driving all day makes me very tired.

Very satisfied with the Dr. Avallone and how he diagnosed my injury and talked me through the surgery and recovery process.

I found the office staff to be extremely unprofessional and rude. They told me one thing on the phone, and in person told me something else. When I pointed out that I brought what they and my PCP told me to bring, they called me names and lectured me on how I am responsible to know what to bring. When I became upset, they lectured me on the "appropriate" and "acceptable" voice level to use in their office and how to treat their employees, then told me they have a "zero tolerance" policy and threatened to have me escorted off the premises. I left to obtain the proper paperwork from my PCP, and returned shortly with it. The woman at the front desk ignored me. I had to stand directly in front of her to get her to acknowledge me and even then she rudely asked me what I wanted. When I told her I wanted to finish the registration process, she told me someone would be out soon to see me. I waited and when the woman finally came out, she told me that because of their zero tolerance policy I would not be accepted as a patient. I waited three weeks for this appointment. It's for a consultation on a shattered ankle that has 2 plates, 9 screws in it and is exhibiting enough swelling and pain to make it impossible to walk about 50% of the time. I would never recommend this office to anyone. My experience with it was abuse, lies, and no treatment. Don't waste your time.

I was very pleased with the care Dr. Avallone gave my family. He has an excellent bedside manner and seems to take a genuine interest in helping his patients get better.