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Happy, healthy feet for over 3 generations!

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General Info
Pittsburgh's Only Specialty Shoe Store. Celebrating over 39 years of Exceptional Service. Pittsburgh's Birkenstock Headquarters. New Balance Procare Dealer. Largest Selection of Alegria & Finn Footwear. Custom made shoes, sandals and Orthotics made on site. Authorized Repair Center on-site. Medicare & HMO Provider for Diabetic Footwear. Drew Shoes. Board-Certified & Licensed Pedorthists, House Calls and much more.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Dyeing, Medicare HMO Provider for Diabetic Shoes, Gait Analysis, Birkenstock Superstore & Shoe Repair, Heel Pain Relief, Custom & Computerized Orthotics, Custom Made Shoes & Orthotics Shoe Repair, Custom-Made Shoes & Orthotics Since 1977, Men's Oxford Shoes, Shoes Orthotics Socks, Custom Molded Arch Supports, Running Shoes, Men's Dress Shoes, Sandals, Custom Shoes, Custom-Made Shoes & Orthotics, Men's Brown Shoes, Wide Shoes, Wide Width Boots, Water Shoes, Diabetic Shoes, Orthopedic Appliances, Boots, Men's Waterproof Boots, Dress Shoes, Men's Black Shoes, Athletic Shoes, Custom Made Orthotics, Socks & Stockings.
Brands
Alegria, Aravon, Birkenstock, Dr. Comfort, Finn, Kumfs/Ziera, New Balance, Sanita, Soft Spot Supremes
Payment method
visa, check, discover, mastercard, cash
Location
Located in Pittsburgh, PA in the Bloomfield section of Pittsburgh on Liberty Avenue. 3 blocks from West Penn Hospital and Shadyside Hospital.
Neighborhoods
East End, Bloomfield
Amenities
Pedorthic services. Custom made shoes and orthotics. Buildups, lifts, orthotics, shoe repair. Custom-made birkenstocks.
Languages
English, Spanish
Accreditation

Certified Pedorthist

Accredited Facility

Social Links
Categories
Other Information

Specialties: Bunions;Pain Relief;Custom Made Shoes & Orthotics & Diabetic Shoes;Heel Pain;

Reviews

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KS
Kenneth S.

08/04/2018

Overall

I went to the store to have orthotics made that duplicated the pair I got from my podiatrist. I was assured that they could duplicate the appliance. I went to pick up the appliance the heal was about 0.25 inches higher I asked why the made them differently I was told they were made that way to even the step of the orthotic. NOT an exact duplicate. They tried to take some material from the heal and it was clear they would not be able to duplicate the original. I ask if it was possible to get a refund of the $300.00 I paid for the appliance I was told no that they would “make adjustments” on them. I said I was not satisfied and left the store. I am sure there are many people who receive good service from the owners of the store. I am not a satisfied customer. A word of advice be very careful doing business here.
Kenneth Sikorski.

LM
Lou M.

12/04/2014

Overall

With the excruciating pain I was experiencing due to plantar fasciitis, I paid a visit to Best Made Shoes. My wife also suffered from plantar fasciitis pain. The individual who waited on us (please note he was rather smug) recommended a Birkenstock orthotic for both my wife and I. When I asked him the price of the item, he indicated it was $70 per pair (for a total of $140.) Although I thought this was rather pricey, I moved forward with the purchase. The orthotic he recommended seems to be working well for me and I wanted to purchase another pair. I searched the internet and found the identical item on Ebay for $39.20!!!



Talk about getting taken advantage of!! Thanks for ripping me off, Mr. Gene Rosen - you'll never see me again!!

claimed iconBusiness Response12/11/2014

We just read your review and were thrilled that we were able to take away so much of your discomfort for you and your wife. We were surprised to see you comparing our store to Ebay, which is an online self-serve market. When you came to our full-service family shoe store you were suffering with excruciating pain due to plantar fasciitis. After determining the best product to relieve your discomfort we professionally fitted you with the right size, shape and orthotic height to relieve your pain. You say in your comments that the orthotics worked so well you wanted another pair. I am sorry you felt that you were charged too much for your orthotics because you found them cheaper on Ebay. Ebay has people selling what ever they can find. Of course you can always find something cheaper on Ebay compared to a family run shoe store. We have people come to us from all over the country to relieve their pain. Customers have spent over $400 for orthotics that come out of a box from other stores and are thrilled to find our store. The other stores orthotics didn't even relieve their symptoms. We pride ourselves in helping people for over 37 years walk better and relieve their pain. Once again we are happy that we were able to relieve your excruciating pain.

This listing has been claimed by a business representative.
kristenantolini

08/10/2013

Overall

After years of struggling to find shoes that would properly fit my leg braces, meeting the great people of Best Made Shoes changed my life. Best Made Shoes were not able to find just one pair of shoes that would fit -- but, they were able to supply me with dress shoes, boots, and sandals -- all shoes that I was never able to wear with my leg braces before coming to their store. I highly recommend Best Made Shoes to anyone who utilizes an orthotic, or to anyone who has difficulty finding shoes due to an orthopedic condition. In addition to being knowledgeable about properly fitting and making shoes, the people of Best Made Shoes are also patient and kind, and prompt in their service. I buy all of my shoes from Best Made Shoes, and highly recommend that anyone who has difficulty walking do the same!

debbiethomas

06/28/2012

Overall
I’ve had 3 surgeries on my f...

I’ve had 3 surgeries on my feet to repair damage from osteoarthritis. I thought foot pain was just something I had to learn to live with. I went for my 1 year check up post total ankle replacement surgery only to find out that arthritis has attacked a joint in my heal and that another fusion surgery is needed to fix it. There is no way I’m having more surgery right now. I had 2 surgeries within 6 months over a year ago and have still not fully recovered. I still don’t have total feeling back. Nerves are still trying to find a path to “regenerate”. So I left my doctor’s office with a cortisone shot and another brace. I was devastated at the thought of more surgery. I’m on the board of the Arthritis Foundation so I sought advice from my fellow board members. One of whom is a retired occupational therapist and she recommended Best Made Shoes. Best advice I’ve ever received. I bought 2 pairs of shoes and ordered 2 more. It is so wonderful to be able to walk with little to no discomfort. Wow! Shoes that fit properly. I'm so happy!! I'm walking normally, no limp. I don't know how to express my overwhelming satisfaction. Who knew wearing shoes that actually fit properly could change my life. I wore the athletic shoes all day Saturday (shopping) and Sunday (house cleaning and laundry). I was able to do in one day what would have taken me 3 weekends of as much discomfort as I could tolerate. I couldn't wait for winter to wear the black rocker shoes, so I picked out a black outfit to wear today so I could wear them. These shoes are perfect. I can’t get over that I’m walking normally with no pain. Marc, the certified pedorthist, at Best Made Shoes knows his stuff. He measured my feet. I explained the discomfort I was experiencing and he knew exactly which shoe would be best for me. He knows his products intimately – which manufacturers tend to run large or run small or run narrow, etc. I bought shoes right off the shelf. But if I need customized fittings for any of my purchases Best Made Shoes can do that for me. They can even make totally custom fitted shoes if I needed it. Best Made Shoes is the best shoe buying experience I’ve ever had. You have to go there! It is so worth it!

lorraine7979

09/17/2010

Overall
the best fit in pittsburgh

I have been to all the regular shoe stores and to every speciality store in Pittsburgh. I have terrible feet and no one could help me. I finally asked my foot doctor and he said he sends all his patients to best-made shoes. I visited and was treated so well. It is a family business and they spent hours with me trying to find the best choices for me. We ended up getting custom made shoes that they make right in the store. After decades I can finally walk without pain. Thank you so much. I now send everyone to your store. My grandson loves Birkenstock and loves your store too!

raneri0123

08/10/2009

Overall
walk in bad left worse and broke

I left this store with the worst custom shoes. HEAVY & UGLY when I aksed the man to make an adjustment on them he told me no my feet are the problem I said I realize that, that is why I came here. Thay did nothing but take my money. The owner was nice when I went in but very rud when he relized he was unable to help. I did go to a competator after I left there and thay di help me I would NOT RECAMOND this place.

claimed iconBusiness Response09/15/2010

We just viewed this negative response and was shocked. First,in 33 years we have never failed to help our customers. If there is any problem on a custom shoe we bend over backwards to find a solution. We have never not made adjustments and would never tell the customer that it was their fault. We also would never take their money and leave them with shoes that they couldn't wear. In the very rare situation that the shoes wouldn't fit we would redo the shoe for free.

This listing has been claimed by a business representative.
jehlia

01/25/2008

Overall
pick a pair

Im pretty sure they have an online site too? Selection and service, try them out maybe you'll be a steady customer

Details

Phone: (412) 332-7234

Address: 5143 Liberty Avenue, Pittsburgh, PA 15224

Website: http://www.bestmadeshoes.com