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General Info
Bills Radiator And Muffler has been in business since 1982. We take pride in the quality work we do. We do auto repair,trailer service and repair, trailer hitches and customising. We replace and repair mufflers and radiators. We do an excellent job at a reasonable price. We are located in Plano Texas, at 1209 K Ave. Please call us for a free estimate at (972) 422-1130.
Extra Phones

Fax: (972) 424-8415

Services/Products
Tire Balancing, Welding, Freon Service, Same Day Service, No Appointment Necessary, Battery Recycling, Heating System Service & Repair, Towing, Rustproofing, Exhaust System Service & Repair, Cylinder Head & Block Repair, Preventive Maintenance, Repairs, Corrosion Control, By Appointment, Vehicle Inspections, Tire Rotation, 24-Hour Emergency Repairs, Undercoating, Fleet Discounts, Freon & Coolant Recycling, Early-Bird Drop-Off, Air Conditioning Service, Remodeling & Conversion, Emissions Repair, Military Discounts, Maintenance, Tire Recycling, Brake Service & Repair, Exhaust Pipe Bending, Cooling Systems, Cleaning & Washing, Emissions Testing, Transmissions Service & Repair, Financing, Windshield Wiper Replacement, Differential Repair, Corporate Accounts, Battery & Ignition Service & Repair, Inspections, Clutch Service & Repair, Electrical Service, Direct Insurance Billing, Alarm & Security Systems, Pick-Up & Delivery Services, Diagnostics, Computerized Diagnosis, Insurance Work, Senior Discounts, Hitch Service & Repair, Imports, Maintenance & Service Contracts, Student Discounts, Wiring, Body Work, Fuel System Service & Repair, Free Estimates, Oil & Lube, Roadside Assistance, Bumper-To-Bumper Repair, Alternator Installation & Repair, Wiring & Electrical Hook Ups, Auto Glass Installation & Repair, Mobile Services, Custom Trailer Hitches, Tune Ups, DIY Assistance, Oil Recycling, Installation, Light Replacement & Repair, 24-Hour Towing, On Board Computer Specialists, Parking & Storage, Free Local Shuttle, While You Wait, Radiator Service & Repair, Estimates, Engine Service & Repair, Loaner Cars, Suspension Service & Repair, Alignments, Steering System Service & Repair, Hitch Evaluations, Warranties & Guarantees, Fleet & Contract Services, Drive Shaft Repair, Next Day Service, Mufflers, Exhaust Systems, Tires.
Payment method
amex, visa, mastercard, check, discover, financing available, money order, travelers checks
Neighborhood
Downtown Plano
Languages
English, Spanish
Accreditation

Better Business Bureau

AKA

Bill's Radiator & Auto Service

Categories
Other Information

Certifications: Better Business Bureau

Reviews

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Todd W.

02/05/2015

Overall

The people at Bill's are fantastic: friendly, straight forward, and gave me a great deal on a FlowMaster exhaust system! Going back if necessary :')

leonborowski

08/08/2009

Overall
no WDH or brake controllers

While these guys might be OK for radiators and mufflers, they are incompetent at installing brake controllers and weight distributing hitches.



Last April I purchased a used Casita trailer in Texas. I wanted to use a WDH to tow it. Casita said they use the Curt Model 17000 WDH. I contacted Bill's Radiator and Muffler in Plano, TX and they said they could install the WDH and brake controller, both Curt products. Two days before arriving, I phoned to make sure the correct items would be ready for installation.

When I arrived, they had a 1000 lb toungue weight WHD and not the 600 lb WDH. They told me it did not matter, it could handle up 1000 lb. I refused to let them install the hitch and insisted they get Model 17000. Reluctantly, they agreed but insisted on installing the brake controller that day. I let them. What a mistake. I should have gone to a shop that knew what they were doing.

Many mistakes were made:

1) The trailer was never tested with the brake controller to establish correct settings. Later, after reading the controller instruction material, I followed the procedure to find set the controller correctly. As they set the controller, it was locking up the trailer brakes when stopping from a speed of 25 mph.

2) They did not give me the controller printed material. I had to ask for it.

3) Plans and drawings faxed by Casita required welding 2 pieces of channel onto the frame to weld the hookup brackets onto. They only welded 1 piece of channel. This caused the hookups to hit against the propane tanks and not go up all the way.

3) The hookups were cut off so they would go up, but they still hit the propane tanks. Leaving Texas, I stopped at a welding shop and had the hooks sawed off so they would not hit the propane tanks.

4) The hookups were not welded an equal distance from the front of the hitch. They were off by 1/2 inch so one chain does not pull up vertically.

5) The plate onto which the hitch ball is mounted was not installed horizontally and needs to be fixed.

6) They mangled one of the clips and the rivet holding a round spring bar. When leaving a gas station, the round bar fell out. Fortunately, I was not on the highway at the time.



I am taking my tow vehicle, trailer, and WDH to a local installer who I trust. Hopefully, he can correct the mistakes so that I have a WDH that works and is safe.

Details

Phone: (972) 422-1130

Address: 1209 K Ave, Ste B, Plano, TX 75074

Website: http://www.billsradiatorandmuffler.com

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