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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (715) 254-9697

TollFree: (800) 236-6275

Phone: (715) 549-9681

Payment method
amex, check, all major credit cards, discover, debit, visa, mastercard
Languages
English, Spanish
AKA

Mark Toyota * Scion

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Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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Eric S.

12/11/2017

Overall
Expertise
Professionalism
Selection

drove 4 hours to look at a 2002 Ford Escape XLT 4WD, Stock #: T3447E, 1FMYU041X2KA09172 listed for $4916. The vehicle was in good shape with the exception of some minor rust spots starting in the typical places for Escapes (which wasn't my main concern). My main concern was that the AC system was not blowing cold air and the condenser was kicking on which meant it was most likely a leak somewhere in the system, which could mean a simple recharge needed or a more major repair. I spoke to my local mechanic over the phone who advised that if the AC was an issue, they typically run around $600-700 to diagnose and repair depending on the issue The Escape was a previous fleet vehicle and retails (NADA) for $4125. After some negotiating I made it clear I would pay no more than full retail ($4125) for the Escape, to which I was told that no one uses NADA anymore and that the lowest they would go was $4454 plus fees (by the way is $239 for paperwork processing plus another $18-$19 fee) which seemed a bit excessive. I decided not to buy the vehicle based on their pricing and left. At no point did anyone else speak to me other than salesman (no manager, etc) and the only money that was moved was from their original asking price of $4916 to $4454 ($462 off which was still $329 above retail, FOR a 15 year old Escape with an AC issue! I left to look at another vehicle and noticed later the same day that I had visited, Mark Toyota had marked up the same Escape I had just looked at from $4916 up to $5767, which is now listed for $1642 above retail at that price. The entire issue I had revolved around pricing, and was a very typical car dealership you would dread going to when it comes down to the numbers. If you go to look at this vehicle, ensure the AC is working before you buy and don't get caught overpaying for it. I would have been glad to buy the vehicle at retail, but it seemed very clear that my business was not worth it to Mark Toyota. Would not recommend this dealership.

Details

Phone: (715) 342-5040

Address: 1765 Park Ave, Plover, WI 54467

Website: http://www.marktoyota.com

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