Bill Shafer Plumbing Inc

I needed my hot water heater replaced. Carmen came out the next day..on time☺. Very professional,
worked diligently
and had the job done in about 2 hours and even brought it up to code. He even cleaned up the work area ! Thank you Carmen for everything! And I spoke with Bill over the phone twice and such a nice man. Very informative and explained everything. Can't thank this company enough for getting me hot water during this covid 19 virus crisis. I would definitely use them again and highly recommend to anyone who needs a reliable, and knowledgeable company. God Bless you guys and thank you so very much.

Called and left a message Tuesday, never received a call back. Called again Wednesday and spoke with someone, said I had a leak and was told they would call back to see if someone could come out, again, no call back.

I had set up an appointment for the next day as the situation I had was not an emergency. After making the appointment the situation (leak got much worse) became more urgent. I contacted the service again I was informed there wasn't anyone available to come right away so the appointment was left for the next day after I shut off the water to the house . Much to my surprise, Carmen arrived in the afternoon. He assessed the problem and proceeded to remedy the leak and install the new toilet I had. His initiative to come the day before the appointment absolutely made my day! His professionalism was great while the person answering the phone seemed unconcerned. Carmen is my hero and I will definitely use and recommend Shafer Plumbing in the future.

best plumber in town. I would highly recommend Bill Shafer Plumbing.

Excellent service, reasonable pricing and very reliable. The 24 hour service is not a joke, you call any time and they will respond. I would without a doubt recommend this company to all my friends and associates.