Interaction Metrics

More Info

metrics + actionability

General Info

Want to improve your customer satisfaction surveys? Or need to improve your customer service? The best way is with Portland, OR-based Interaction Metrics. Interaction Metrics innovates by combining customer experience metrics with actionability and celebrates client success through certifications and trophies.

Email

Email Business

BBB Rating

A+

BBB Rating and Accreditation information may be delayed up to a week.

Services/Products

Customer Satisfaction Surveys, Customer Interviews, Text Analysis, Touchpoint Questionnaires, Customer Service Evaluations, Mystery Shopping, QA Standards, Model Answers, Customer Service Plans, Customer Service Skills Training

Associations

Customer Experience Professionals Association (CXPA), Business Marketing Association (BMA), American Society for Quality (ASQ), Computer Human Interaction Forum or Oregon (CHIFOO).

Other Link

http://www.interactionmetrics.com

Categories

Market Research & Analysis, Business & Economic Development, Business Management, Business Plans Development, Marketing Programs & Services

Reviews

Details

Phone: (503) 205-7003

Address: 107 SE Washington St Ste 162, Portland, OR 97214

Website: http://www.interactionmetrics.com