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I felt completely and utterly scammed by this practice. I called to verify if they could perform a specific request involving allergy shots created by another practice. When speaking with the receptionist she verified that certain doctors within the practice will administer allergy shots created by other offices and this could be completed no problem. I scheduled an appointment with the recommended doctor under the impression that I would receive the service I requested.
When I met with the doctor he spoke with me about allergy testings that they complete within their practice, I informed him of my specific needs and he proceeded with "routine" procedures. AFTER all this the doctor THEN informs me that he could not administer the allergy shots, rather I had to use the serum developed by their practice. Like a used car salesman he began selling me on their product. I explained that this is the serum I have and the issuance company would not pay for another round of testing this calendar year - his solution was simple, take a long list of allergy remedies from now (the height of allergy season) until next year when the insurance company would pay for the serum.
I about laughed, the allergy shots were working fine, why would I stop and go back to medication in HEIGHT of allergy season?? Frustrated I left having received NO service except their need to inform me how great their allergy serum was compared to the serum developed by ENT allergists.
By the way the allergy serum provided by ENT is working amazingly but unfortunately their hours are horrible and this is why I was seeking a different practice to administer the shots.
You can imagine my shock when I received a bill outlining my services as repertory flow - supposedly "routine" ; spirometry - no idea what this is ; and the USELESS consultation. Not only did my insurance company have to pay a portion of the fees but I had several hundred dollars that I had to pay for out of pocket!
I feel totally scammed...I was informed YES we can do that for you over the phone just to get me into the office an tell me NO BUT...let me offer you our product and tell you how much better we are then them....OH and by the way this useless information is going to cost you several hundred dollars.
BE AWARE to ask the doctor every time something is performed or discuss verify *IF* you are being charged!!
Details
Phone: (610) 970-0999
Address: 1200 E High St Ste 201, Pottstown, PA 19464
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