More Info

BBB Rating
A+
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Extra Phones

Phone: (909) 941-4160

Primary Phone: (909) 899-1968

Phone: (909) 899-1968

Brands
century 21
Location
Foothill Crossing
Neighborhood
Victoria
AKA

Century 21 King

Century 21 Real Estate

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Reviews

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kenaleshire

11/05/2012

Overall
My fiancee contacted Gabby wit...

My fiancee contacted Gabby with the good new and she stated "NO!!!!! I will give the the $3500 from my commission but please PLEASE don't sell the gates, I promise you that." Though we desperately needed the money, we kept our faith in Gabby and told the neighbor, "no"

At one time, my fiancee and I while checking on our home, we noticed the back garage door was kicked it, are personal belongings were in the garage, luckly nothing was missing, I wanted to call the police, but I first contacted Gabby" she informed us that, it was ok, she informed the inspector to go ahead and kick the garage door in, Shocked, I asked my fiancee "WHY?!!" Gabby then informed us that because we didn't answer our phone she had no choice. Which was A LIE because our phone records show NO ATTEMPT of her even trying to contact us...NOTHING!

Moving forward, Gabby informed us that she had a confirmed Short Sell and forced my fiancee to drive over 45 mins on different occasions,( not even offering any gas money) to sign her papers for the short sell. At the time my fiancee did everything and anything to help Gabby "Make this happen" with the reassurance that he can expect something, knowing he was loosing the one dream he ever had, a home he built with his own 2 hands.

Upon signing his last papers with Gabby, Gabby informed my fiancee that a lawsuit may be being filed on him, from the new owners for the missing appliance and demanded the keys to our home, my fiancee trusted this women and believed her, gave her the key and spent many sleepless nights hoping a lawsuit wouldn't happen and hopefully the money comes soon.

Well, I should have known when Gabby stopped contacting us, never answer any text message. We attempted to contact her everyday, then FINALLY she calls my fiancee and state "it hasn't closed yet, I am still waiting for the final papers and the new owners are trying to file a lawsuit on you"....that was a week and a half ago.

My close friend of mine is a Realtor and looked into this situation for us...come to find out:

1. the house closed on 10/10/2012

2. Gabby got paid her $21,000 commission

3. Gabby LIED in the paperwork and stated "The owners walked AWAY"

4. In the contract it states the the appliances were negotiable, meaning if u want them u have to ask but doesn't mean u get them cause its up to the owner







I have tried to contact Gabby in regards to this matter, and she has her husband contact us, informing us to stop contacting Gabby or we will have to contend with the Century 21 attorney's! Gabby REFUSES to lived up to her promises. I will be filing with the "Department of Consumer Complaints" the "National Board of Realtors" and the BBB.

Overall
Do not use Gabby S. from Centu...

Do not use Gabby S. from Century 21 King..I never thought ANY would be as dishonest as her. My fiancee built his custom home in Rancho at the age of 27 and worked himself almost to death trying to afford and keep his home, but the economy won against him and in trusted a friends wife to help him sell his home. First of all Gabby S. business ethics are HORRIBLE,..she will be nice to your face and pretend to care about your well being, but once the money is in her hands...GONE!!

We lived in our home while Gabby was trying to sell it on the market, on numerous occasions, strangers off the street with NO REALTOR would walk in our home! Granted, I should always keep the doors locked, but for people just to walk in? I contacted Gabby and her excuse was "oohh I'm so sorry, um..I thought a Realtor was with them..its ok" that happened more then once. Keep in mind we were still living there! Gabby is horrible at communicating UNLESS it is something that will benefit her, there was an occasion when my fiancee was showering and a REALTOR with a FAMILY walked right into the master bedroom/bathroom while he was towel drying!! Her excuse "Ooohhh they showed up? oohhh I thought they rescheduled" I can go on, on ALL the un supervised, unexpected, walk ins that we experienced because of Gabby's non professionalism! But it doesn't stop there.

Gabby was unable to sell the home (probably because out of the 30-40 people that came to look at our home, she was probably present 5 times) so she made sure it went to a Short Sell, knowing she would bank off the profit and she did indeed, but let me back up.

We grew uncomfortable living in our own home because at one point there were at least 2 appointments A DAY showing UP! I guess because I was a full time student and my fiancee worked full time, we were not always available to answer when she texted us "People will be at the house in 15 mins, its OK?....ok thank you" our lives were disrupted...completely disrupted

My fiancee grew tired of the unexpected visit and demands of Gabby and asked her, "Would it be more easier if we rented a place so you can sell the home, would you be able to help us out in anyway?" Gabby's response was "Oh YES!!!..yes, I will give you some of my commission (kickback) to help you out...I'm so sorry for all the disruptions" My fiancee was laid off from work and we relocated about 45 mins from Rancho Cucamonga, because that was all we could afford. Gabby also stated "I promise to help you out once I get my commission, but I can't tell you how much because I could loose my license, so I promise I will help you out" so we believed her.

My fiancee and I still had personal belongings in our home and struggled to move, we simply could not afford to hire someone to help us, so we moved one load at a time to our current rental. On one of our trips from Rancho to our new rental, a neighbor approached us and offered us $3500 for our wrought iron gates we had in front of our home, because we were starving and struggling to get by, we informed our neighbor that we need to run it by our Realtor first.

Details

Phone: (888) 407-6374

Address: 8338 Day Creek Blvd, Rancho Cucamonga, CA 91739

Website: http://www.century21.com

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