Lifecare Solutions

If you have other options for medical supplies, use the other options. It took three weeks, multiple calls by our physical therapist, and requesting our primary doctor place the order twice for any response from the company. They don't have their act together! All we needed was a walker. It was at last delivered to our home three full weeks after the initial order was made. When it was delivered it was simply left on the front porch--not even a knock to inform us the delivery man was there. They must be understaffed, inexperienced in servicing needs, and have no tracking system. They leave the work to the requester. If we had not be persistent we would have never received the walker. This is the poorest service I have seen in a long time. Save yourself some grief and go with another provider. Ask your provider to order from anyone but this company. LWO 11-27-15

There lackadaisical attitude in dealing with tne medical neglect that is a direct result of their inefficiency in processing orders correctly on a monthly basis; the lack thereof of rectification of the errors, leaving the patient and the family in an ongoing battle of banter (mental anguish) to correct dramatic errors and/or oversights that should not be occurring at this rate within a professional medically affiliated setting.

DO NOT deal with this company, their customer service is POOR, and it is THEIR WAY or NO WAY.. I ordered a Rollator in blue color, gave the rep. the item number and color blue, but the delivery was in red. I reject the delivery, the rep called me back, never apologize for the wrong color, we haggled for about 5 minutes, then she gave me two choices, take the red one or cancel the order. Go to another company and save you the troubles.