More Info

General Info
Our Mission is simple Improving Lives Through Fitness. Our sports clubs are the premier fitness leader in the northeast for nearly 50 years! We are proud to be a hub of social connection and inclusion within the communities we serve. When you walk through our doors for the first time, you will see a welcoming and diverse group of people who are connected through the common goal of being healthier and better because they decided to improve their lives through fitness. We are honored to be the preferred fitness provider for so many people - just like you. Will you join them/us and start your fitness journey at our club? Give us a try - we know you will love us!
Extra Phones

Fax: (718) 263-2246

Phone: (718) 544-0293

Phone: (718) 997-0328

Phone: (718) 275-1944

Phone: (718) 263-2420

Payment method
amex, discover, master card, visa
Neighborhoods
Rego Park, Northwestern Queens
AKA

New York Sports & Joints

Categories

Reviews

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amgarciac

11/04/2013

Overall

I went to the Rego Park location on or about October 13, 2013. I filled out a cancelation form and left it with the front desk person to be submitted to Ms. Marta (the "Manager"). The next day I called to make sure that the manager received the form. I spoke to her and she confirmed received.

Saturday November 2nd, I checked my bank account and I see that I was charged the regular monthly fee of $69.95.

I called the same day Saturday morning and I was told that the manager will get back to me as soon as she is available. No one got back to me. I called Monday the 4th in the morning, left my information again. I called in the afternoon and I'm being told the manager is not there until Wednesday and there is noon else I can speak to.

I find this to be very unprofessional. A month since I submitted my cancelation form and its impossible to speak to anyone. I am being charge for the monthly fee $69.95.

All I want is for my membership to cancel and to get my money back. Thank you.

Details

Phone: (718) 263-2216

Address: 6336 99th St, Rego Park, NY 11374

Website: http://www.mysportsclubs.com

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