Reid Health Urgent Care

I am very disappointed in the lack of communication we received from the nurse practitioner that examined my son. She done a quick ,and brief evaluation. She was in a hurry,ordered a strep test ,and that was it. 20 minutes later a female brought in paperwork ,and said nothing to us. Unfortunately,when I asked her if there was a positive or negative result she grabbed the papers out of my hand , and started reading them. She answered my question with a very disrespectful verbal response,and her body language was even more unprofessional. I have generally had positive and professional care. It's unfortunate that most of the staff that use to work there is no longer there. We don't utilize Reid's Urgent Care very frequently,however, our Reid physician had no available appointments until July. I am hoping this was an isolated incident.

I took my 5 year old for a severe cold, cough and ear infections. He has been up for 2 nights coughing and miserable. The NP claimed there wasn't anything to do besides honey for a cough. BS. I will never go back there.

The worst place ever to go. Waited 3 hours and still didn't get to see anyone. Would take my dog there.