More Info

G Force Karts and Fun Zone

General Info
Birthday Party Packages Be the Envy of the Neighborhood with the Ultimate Birthday Party at G-Force Karts! Corporate & Team-Building Events Laser Tag
Email
Extra Phones

Phone: (757) 486-3003

Location
Behind R I R
Categories

Reviews

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racer-xx

01/28/2012

Overall
G-Force is an absolute blast. ...

G-Force is an absolute blast. Our son has been racing there for a couple years and he is a really good racer. The carts are generally very powerful and good handling. It is also a great place to have a birthday party.



HOWEVER....



In the last 6 months the owner of the place has totally screwed up the check-in and race tracking process. I do not understand what is going on, as it looks like they tried to improve the process by adding PCs to use as a pre-check-in routine, but it FAILS gigantically.



First you have to pre-check-in, then you have to go to the main desk and really check-in, then (even if a member) you have to signs disclaimers every time, and then you have to wait for race assignment.



IT IS A JOKE NOW, and check-in takes about 15 minutes on a regular day. If you get there on a slow day it is faster, but if there on a heavy day you might as well turn around and go home or you will be in line for 30 minutes or more.



G-Force management could fix this easily: (1) PUT A SECOND check-in station on the main desk; (2) Have the existing check-in station handle new racers while the new station handles existing members and racers coming to get their receipts for 2nd and 3rd races; (3) get rid of the dumb pre-check-in process; (4) use the disclaimer that is signed to be a member and stop requiring a new one be signed every time.



We have actually walked out four or five times in the last 6 months. Seriously sad because there are no bigger fans of G-Force than us.

MC
Mike C.

04/23/2010

Overall
what a blast

I had my sons 13th birthday party at G-Forcw several weeks ago and he and his friends are still talking about it. They all had great time and staff ran everything from the pizza to the racing very well. A top notch birthday event!!!

jorge2323

07/28/2009

Overall
not worth it at all

g-force will charge you $25 for like a 7 minute ride and you cannot choose who you race with... the teenagers working there have no clue about safety or service... not worth the money so take your cash and have fun elsewhere.

claimed iconBusiness Response06/16/2010

It is a misrepresentation to say the ride is 7 minutes for $25. It is an 8 minute race and $25 gets you a membership, race license, free birthday race and a headsock. Our track staff is well trained and continually evaluated. It sounds like someone didn't follow the rules and may have been black flagged for it. Our staff's top priority is the safety of our customers and the race experience for everyone on the track. We will not allow one person to be unsafe and hurt themselves or others.

This listing has been claimed by a business representative.

Details

Phone: (804) 228-0188

Address: 4245 Carolina Ave, Richmond, VA 23222

Website: http://www.gforcekarts.com

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