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Together we'll go far

General Info
Weā€™re here for you in Rio Rancho, NM to help support your financial goals with personalized attention and empowering everyday banking with self-service tools you can count on. Stop by or make an appointment. Deposit products offered by Wells Fargo Bank, N. A. Member FDIC.
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TollFree: (800) 869-3557

Payment method
master card, visa
Associations
FDIC
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Dee S.

05/12/2020

Overall
Expertise
Location
Professionalism

Last year they froze my accounts, and would not unfreeze until the next day. Their reason was I was out of the my normal spending pattern. I was out at a friends birthday celebration. I paid $65.00 for my dinner and a drink, I went to buy my friend a $5.00 beer and they froze both my accounts. Even after speaking with them, explaining that I had no cash on me, and giving every bit of information that any person possibly could, they would not unfreeze. I cannot tell you how embarrassed I was. And yes there was plenty in both accounts! I was livid! They did not apologize until months later when I closed all accounts with them.

Details

Phone: (505) 891-5134

Address: 4110 Meadowlark Ln SE, Rio Rancho, NM 87124

Website: https://www.wellsfargo.com/locator/bank/4110__MEADOWLARK__LN__SE_RIO__RANCHO_NM_87124/?utm_campaign=Local_Listings&utm_source=Others&group=Community_Bank&loc=WF05137

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