More Info

General Info
Whether you're hosting a kid's birthday party, a baby shower, a Halloween costume party, or a holiday event, Party City in Riverside offers themed party supplies for every season and occasion, at a price you can afford. With the biggest selection of boys and girls birthday parties, holiday party supplies, theme party supplies, and costumes for Halloween, Party City at 2550 Canyon Springs Parkway is your one stop Party Store. We've been in the party business for nearly 30 years and are still growing fast, thanks to our commitment to value and service, and to a loyal customer base. We test all our costumes, decorations, and favors for quality and safety to ensure the best possible customer experience. If a product doesn't pass muster, we simply won't sell it. We want you to be happy with your purchase, and we're here to help in any way. So start your birthday, holiday, and Halloween shopping at Party City, where the party supplies are always plentiful and affordable, and where fun is always the order of the day!
Extra Phones

Phone: (951) 656-6555

Payment method
company card, cash, paypal, debit, amex, discover, master card, visa
Location
Canyon Crossings at Canyon SPG
Neighborhood
Sycamore Canyon-Canyon Springs
Categories

Reviews

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KM
Krislyn M.

08/10/2016

Overall
Expertise
Service

I was very disappointed in the customer service. I made an order online and it shipped to my billing address rather than the shipping address I manually entered. I immediately called customer service and they said to take it in the store when the order is received. Once I received my order (a week later) I took it to the store immediately and explained my situation. They immediately started with what they could not do and said to call customer service. No apology for the inconvenience and no customer service at all. They continued to repeat what they could not do. They said I could call customer service on the phone, however the phone did not work and I could not hear. The store manager finally came out to help me, but she assisted with the same attitude as the other employees. She stated she was only helping me because she heard the frustration in my voice and she did not want me to complain. I will not return to this store again.

Details

Phone: (951) 543-9408

Address: 2550 Canyon Springs Pkwy, Riverside, CA 92507

Website: http://stores.partycity.com/ca/riverside/party-store-pc750.html

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