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Brittany M.

12/30/2013

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Please do not use groopdealz. I ordered two personalized ornaments on 4 November for gifts for Christmas and they still have not arrived - they listed an expected date on 6 December and everytime I contacted the vendor they said they were shipped and then after a week I contacted them and they said they were delayed and "now they are shipped", but its 29 December and I have no ornaments for Christmas gifts...I guess for the tree next year with 2013 on it.



I also ordered 6 scarves and they lied about shipping them 3 times. They finally sent a tracking number with DHL and they used the same tracking number for both sets of colors I bought. Well the scarves arrived on 20 December (ordered on 27 November with expected shipping on 9 December, but they didn't ship until 16 December) and they only sent one color! I contacted them on 20 December telling them I need those scarves and a new tracking number. They said they were "delayed" on that color and have now shipped them without a tracking number and should receive them in 3-5 business days. I was hopefull they were arrive on 24 December but they are still not here on 29 December... that is 7 mail days!!! That is double the days they said to expect.



Groopdealz will lie to keep you happy, but they have no intention of keeping their word.

Details

Phone: (801) 432-8180

Address: 2622 W Mont Sur Dr, Riverton, UT 84065

Website: http://groopdealz.com

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