Animal Hospital of Rochester

Julie Standish, who gives this vet a five star rating, is the office manager for the vet in question which makes the rating a lie and Julie Standish a person one might not care to trust. I doubt the owner of the practice would approve of this since it reflects badly on the practice as a whole. When a general manager is doing this and other things that will be left unstated here, it impacts the culture and behaviors of other support staff. IMO, It is not a warm, friendly and inviting environment. We believe this is due largely to Julie Standish, and several people we know have said the same about this person. We now live in Florida, but felt it was important to add our experience after having this brought to our attention.

BEWARE! This vet is not great... When told Wegmans was going to start selling meds, this doctor began charging for a prescription. Despite the fact that we paid $80 plus for the heartworm exam and consult, when we told her we wanted to buy our meds someplace else because it was cheaper, she instituted an $8 fee just for the script. She held us hostage in that we could not get our pet medicated even though we paid for the exam, unless we either got the meds from her at a hugely marked up price or paid her fee... a fee for nothing whatsoever... Just to compensate for the loss of her profit on the meds? Raise your prices then... but don't charge for no service rendered. That's stealing. A bad vet... only interested in your business, not your pet. And she couldn't even get into an American vet school, had to get her degree in the Caribbean. BEWARE!!!