Essence Nails & Spa

I've been a extremely loyal customer for several years. I get mani-pedi ever 2 weeks. I am normally pleased with service. Yesterday morning after pedi i sat longer to make sure feet were dry because i was wearing boots. Nail tech put quick dry on and i still sat for 30 min. She checked said i was dry. I wore flip flops out. I put socks and boots on later and two toes were smudged. I went back at 1030 this morning. Tech at front desk said they were busy and absolutely no one could help me. I asked what time should i come back or i can wait, she replied tomorrow can't you see we're busy, we all have appointments. Needless to say but i was very offended! I've been a loyal customer for over 5 years and didn't appreciate not being appreciated!

Always friendly and they can do anything and there pedicures are so relaxing they are worth it♥