Backyard Pool & Spa Service

Talked a good game. Once we closed and moved in to the home, pool seemed to always be green. Jeff told me that the pool and all equipment was in great condition. After moving in the pool heater mysteriously was bad, $800.00 later it now works. I also paid him $1,100.00 to make tile repairs on another home and he has never performed any work. Bills for pool service and never does any work. I know they had some issues with staff but you can't just collect money and not perform the services. That is theft. I strongly advise anyone to steer away and get a reputable service company. I will now have to hire an attorney to get my money back. His invoices have an address and suite which is actually a self storage facility on riding club. Compass Self Storage

Be Careful!! They walked off the job after being months behind schedule. Never contacted me or returned calls/texts. Just took the money and ran. The BBB tried to contact them and was never able to reach them. The contractors they used for the rock and plaster could not reach them either. I ended up having to go out and re-contract to have the work done. The TDLR has no record of Jeff Russell as a 'licensed electrician'. They claim and tout their 'Best of Rockwall' awards, but the city, BBB, Chamber of Commerce, and all local magazines know nothing of the award. Even the website that shows the award does not know where it came from.



HIRE AT YOUR OWN RISK!!

Highly recommend this company. Very knowledgeable owner and staff, go above and beyond to ensure the correct work is done is a timely manner. Very easy to work with.

Do not recommend this company. Personal opinion related to experience with this company.