More Info

General Info
My Computer Guy offers small businesses a hybrid level of support by combining the efficiency of 24/7 remote infrastructure management with a detailed Help Desk and on-site presence. The result is better-maintained operations at a lower cost allowing small business owners to focus more on building their revenue. We offer a complete array of technical services including network management, data recovery, server/business PC sales and service, 24/7 on-call emergency support, cloud backup management and more.
Email
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (972) 772-2669

Payment method
mastercard
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Reviews

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Chris H.

05/21/2014

Overall

dalehuff seems to be a competitor who is trying too hard with the negative review, lol.



This company is an awesome company. They have been working with my company (Stick In Your Head) for quite some time, and they really are the best.



The crazy part is everyone knows they are the best too (referring to other business owners in the same space). I really hope they start a positive review campaign with our company to drive people to write what everyone knows already.

amy-vanvleck

04/15/2009

Overall
On the Contrary...

I have used My Computer Guy for my freelance business and have been very pleased with the service. I have used their in-shop services to have viruses removed and sound restored; I have used their at-home services when I needed help setting up a system (for free); and I have used their remote services when I again needed assistance with setting up and correcting some programs (also for free). The techs were VERY knowledgeable, helpful and friendly. Not one of them was "scruffy" looking. The office staff inquired about my level of satisfaction (twice). I DO recommend MCG to those needing computer assistance. Not only did they "fix" my problems, they also empowered me with the knowledge of how to PREVENT problems in the future and taught me more than I knew about the programs I use. For the money, it was ALL worth it!



Amy Van Vleck, Rowlett Texas

Write Way Communications

dalehuff

08/08/2007

Overall
Poor customer service

Have used this company and wouldnt recommend to anyone. The tech who came to my home was very rude and scruffy looking. Also, he didnt know much about computers and damaged my hard drive while removing it from the computer. I had lost all my important work data and files. Had to take the computer to another pc shop to get a new drive and re-install windows.

claimed iconBusiness Response03/27/2009

Dale Huff is not a customer of ours and we have over 1500 customers and have been in business since 1996. We are members of the Rockwall Chamber, Rowlett Chamber and BBB and were voted Rockwall Chamber Small Business of the year 2006. Please go to our website www.mycomputerguy.com for customer testimonials.

This listing has been claimed by a business representative.

Details

Phone: (972) 772-2870

Address: 2310 Ridge Rd Ste C, Rockwall, TX 75087

Website: http://www.mycomputerguy.com

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