More Info

General Info
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Roseville, Mich.
Extra Phones

1-888-BEST BUY: (888) 237-8289

Brands
Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method
all major credit cards, amex, discover, master card, visa, carte blanche, company card, diners club, jcb
Location
Gratiot Plz
Neighborhood
Roseville
Categories
Provided by

Reviews

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lynn.annie
Edited: 04/03/2020
Overall

STAY AWAY FROM BEST BUYS BRAND INSIGNIA TELEVISIONS, THEY ARE JUNK.
I BOUGHT A BRAND NEW FLAT SCREEN THAT DIED AFTER JUST 1 1/2 YEARS. NOW I HAVE TO PAY BIG BUCKS TO GET IT REPAIRED .... !!
A HORRIBLE BRAND OF TELEVISION, I REGRET EVER BUYING IT.
BUYER'S BEWARE ... !!!

EB
Erik B.

12/01/2018

Overall
Selection
Service

This store has never been as well stocked as it currently is. I purchased a refrigerator for a great deal. Do your research and you’ll notice Best Buy is the Best Buy in the area currently. No one can beat the 18 months no interest with their sale price and free delivery. The appliance sales man was very upfront with what is covered with is not covered.

SR
Sandra R.

11/25/2017

Overall
Service

While shopping for tv's on Black Friday an employee said he couldn't tell another customer my daughter plus myself whete the 32ins were because he had a roll of paper towel and a 🍩 donut really in his hand and 🚶 no ran off

tim7012
Edited: 01/17/2017
Overall
I recently bought a TV from Be...

I recently bought a TV from Best Buy and just opened it up and turned it on. The screen was all screwed up and it was not dropped or damaged by me.

I tried to exchange it for the same model and they refused. I spoke with the manager Richard who is one of the managers at the Roseville, MN location and he said that not all customers leave happy.

I guess this is their new motto. Hopefully, this location will close soon.

Richard didn't care, and was very rude. While it may be true that not every customer can leave happy in a large store such as Best Buy, instead of being professional about it he chose to be very unprofessional and uncaring about the situation.

teamtalbot04

09/04/2008

Overall
Very Helpful

I called Circuit City down the street looking for a certain DVD and was connected to wrong departments twice, and then finally got through to an unfriendly associate who put me on hold for over 5 minutes. Then I called Best Buy and althought it took them a good 10 rings to answer the phone, the sales associate woman was extremely helpful. She was pleasant and located my DVD and then even told me the price and offered to hold it at the service desk. Great job Best Buy! I also bought the Wii Fit from BB a few months back and got exception service then. I would definitely recommend this store.

jgtwc913

11/29/2007

Overall
good deals

they have a great selection of electronics and they have really good deals.

skaymaclean

11/20/2007

Overall
Computer Staff

The computer staff at this location is outstanding. They know their products and were a big help when we purchased my husband's laptop. Their techs are just as well informed and extremely patient with those of us who are computer-challenged.

cj8465

11/13/2007

Overall
Exceptional Customer Service

We went in to purchase a digital camera for my daughter and the sales person was nothing but helpful. From picking the camera, the memory card, case and extended warranty

Details

Phone: (586) 285-9334

Address: 30701 Gratiot Ave, Roseville, MI 48066

Website: http://www.bestbuy.com/

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