Berkley Appliance

Above and beyond expectations. Paul was extremely friendly, explained everything thoroughly, and fixed the issue in no time. Highly recommend.

The company identified the problem with my dishwasher as having a faulty component.

The part needed to be ordered. Due to the relative ease of replacing it, I decided to manage it myself. The technician wrote down the part# on the work order for me to order. It was discovered after installing the replacement part that it was a incorrect part#. Despite having evidence of their error, Berkley Appliance refused to take any action at their cost to remedy the situation. Will not be using them in the future

I called today to schedule an appointment for a quick service call on my clothes washer. Apparently the person I spoke with couldn't believe I had the audacity to request an appointment after 4:30. He was extremely rude to me. In fact, I haven't ever been spoken to the way he spoke to me. They must be so busy that customer service doesn't matter.



I called Royal Oak Appliance Repair and they were more than pleasant.