More Info
Nobody likes insurance, you might as well like your agent!
- General Info
- Verbiest Insurance Agency is an independent agency that has been serving Michigan for over three decades. We represent multiple companies and offer many options to suit your insurance needs. We'll take the time to personally review your coverage and assess each individual situation.
- Contact Us
- Extra Phones
Fax: (586) 773-6288
- Services/Products
- Home & Auto InsuranceSmall Business InsuranceCommercial InsuranceWorkers Compensation InsuranceGeneral Liability InsuranceLife Insurance
- Neighborhood
- Saint Clair Shores
- Accreditation
MAIA
- Categories
Reviews
09/27/2013
We have had our business insurance with them for years. They always go the extra mile to make sure things are right.
12/01/2011
I have been a customer of Verbiest for nearly 10 years. I found them when my homeowners insurance came up for renewal and I was looking for a local agency that worked with my carrier at that time. I live in Detroit so finding a company that provided a reasonable rate for both homeowners and auto was a bit of a challenge to say the least. The Verbiest Agency is a family company and when I visited their office I was struck by the unassuming space they occupied. This was not a company with only their bottom line in mind. I found the folks there to be both caring and understanding of the challenges that securing insurance in the city of Detroit brings. Cheryl has always been attentive to my needs and requests, providing personal service in a manner you just won't find at larger companies. I hate to be cliché, but they really put the customer first. I have gone through several carrier changes and claims during my time with Verbiest, and I have always found them to work for my best interests. Definitely a satisfied customer.
05/04/2011
They called me and said they could blow my Allied Ins. policy price out of the water!
So I faxed over the policy and white outed the annual price of what I currently pay.
Two days later they called and stated to me that they need to know what I pay now and would not give any quotes out unless I give them the amount I currently have first.
I find that unfair, because THEY called ME.
I told them that If you can say you can blow my Allied Ins. policy price out of the water then I want you to let me know what your price is first. They flat out said NO.
I called an hour later pretending to be a new customer and wanted a quote with identical information and then finding out who I actually was, they refused to do business with our locations, AND THEN TO CALL ME A LIAR FOR TRYING TO GET THE QUOTE ON MY OWN!
What, am I that stupid? Who's deceiving whom here! Blow this!
We are quite competetive in bakeries; however, without seeing a price, we don't know if we are wasting your time and ours. If you have an extremely low premium we know we cannot beat, we would let you know. We prefer to have sit-down meetings, instead of having people fax over policies with portions whited-out. This way, we can thoroughly review your coverages and needs to give a full, professional insurance review. Also, we like to deal with professional people. Calling up and pretending to be someone else isn't exactly professional, nor is giving your own business a 5 star review online. Lastly, we would never say we could blow anyone's price out of the water. We find that highly unprofessional. We only say we are competetive and may be able to help you save your money.
Details
Phone: (586) 773-6110
Address: 22725 Greater Mack Ave Ste B301, Saint Clair Shores, MI 48080
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