Pearle Vision

I previously purchased a pair of glasses from this location in West St. Paul, MN because this Optical provider brand name is preferred by my insurance EyeMed. I stopped by on Aug 24, 2013 at approximate 3pm to have them adjusted and to also look for frames for my minor son. Upon arrival we were greeted by a young, slender, spiked hair caucasian male with medium size gauges in his ears. My son and I may have been in the store approx 15 min's trying on different frames ranging from economy pricing to designer wear just seeking a feel for style. My son found one pair as a possible and asked for the style make and model to be written down by the employee. We noticed that during our visit that the worker disappeared into the back but reappeared to a phone call as though the party had been put on hold but we never heard the phone ring. We walked out the establishment and immediately realized I had not gotten my current frames adjusted and we reentered the store. The employee adjusted my frames as I heard a chime from the entrance. I never turned as I was looking in the mirror but my son noticed that it was two uniformed police officers. The worker then proceeded to ask me a question "Did you take the frames that are missing from the wall"? I was bewildered for the very indirect accusation of stealing. I was insulted because I am an employed professional with vision care. This location is a part of my community and this franchised location hires incompetent employees. I was so outraged at the remarks from this worker that my son and I stood and I dumped ALL the contents of my purse onto his counter. I did not have pockets and my son turned his inside out for the officers before they could even ask. The worker began to apologize over & over again and explain how frames keep coming up missing and he's responsible. HE PROBABLY IS!!!!! The West St. Paul Police Officers, asked for the I.D. of the employee and he patted his pockets and apologized for not having one on him. They made him give his full name and DOB wrote it down and we all walked out as the worker continued to apologize even more. There was a family of 3 leaving the store when we arrived. I don't know what the worker was doing or was supposed to be doing but obviously he was not doing his job. I will NEVER enter into this location again. I work for a health care company that referee especially to our surrounding community locations and this one is deleted. I will be contacting EyeMed on Monday morning and the corp office of Pearle Vision also because of the independent ownership of this specific location. If you choose to patronize this store BEWARE!!!!