More Info
- Email Business
- BBB Rating
- Brands
- Amana, Estate, Jenn-Air, Kitchen-Aid, Maytag, Maytag Amana, Whirlpool, refrigerators
- Payment method
- visa, discover, mastercard, all major credit cards, amex, check, debit
- Location
- Lighthouse Crossings
- Categories
- Other Information
Parking: Free
Reviews
08/07/2015
VERY DISAPPOINTED..... My wife and I just moved into our dream condo and wanted to to have all new appliances. We changed our mind for name brands such as Samsung etc and decided to go with Maytag.
We purchased our Maytag appliances from 3993 Tyrone Blvd and delt with the owner MIKE. He was very nice when we were purchasing our new washer and dryer etc. He told us if we had any problems to contact him. Once we purchased our items from him and walked out the door, that was it. He did his job and didn't want to have anything to do with us.
Our washer (Whirlpool) started to give us problems, it wasn't getting rid of the water. We contacted both Mike and Maytag. They sent out a repairman who has been to our condo 2 times and on both occasions was unable to find the problem. He stated that he would have to contact his company who subcontacts for Maytag and have a team of specialist look at it. A few weeks later 2 very nice men looked at the washer and stated that they needed to replace the control panel it wasn't working correctly.
2 weeks later, they replaced the control panel and it still didn't work correctly. Again they said they would order a new motor, we are still waiting for a response after calling the subcontractor, Maytag and Mike the owner of the store. It s been 2 months and my wife still can't wash our clothes. We are ready to just dump the frontloader washer and get a new one. Not only are we very upset with the product but all the money on the ex warranty.
We still haven't heard back from Mike after leaving messages with him. My wife also purchased a stand for the washer and dryer and she believes he sold us the floor model because when it finaly arrived it had yellow stains all over it and I had to paint it. The repairmen told us that we should never have purchased the stand for its no good for the stackable washer and dryer. Please don't have the same problem as us and go to Sears or Homedepot or anybody else but Maytag
Mark, We were happy to exchange the machine on 10/23/15 to right a wrong, as soon as we realized that matters were not being resolved at a reasonable pace. Unfortunately, nowadays, manufacturers performing their warranty work, loose track of the lengthy time invested in a repair. As far as the stand for the washer is concerned, please keep in mind, that we receive everything new from our vendors, but since the stand was not up to your standards, we were happy to give you a full refund.
Details
Phone: (727) 344-4448
Address: 3993 Tyrone Blvd N Ste 610, Saint Petersburg, FL 33709
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