More Info

Email
BBB Rating
A+
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Extra Phones

Phone: (801) 263-3364

Neighborhood
South Salt Lake City
Categories

Reviews

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DS
David S.

06/15/2018

Overall
Expertise
Selection
Service

First of all I BEFORE I bought my 2016 Juke, I had 2 concerns: drivers side window did not work and neither did the sound system. I went back the next day with check in hand and was assured that both were fixed. That's when ALL Customer Service went down the toilet. I asked where the car was taken because the sound system was not fixed. They told me Tim Dahle (not true and $120 later and a quote of $1700 to replace it) The manager Daniel referred me to Auto Trim Design... They'll get a zero star review next) I went online and found the original system for about $1200, it was replaced with, and I quote "an upgrade including GPS for out of pocket $200". After installation I went online and this "upgrade for $189.00 at BestBuy!!! Hertz made out like a bandit (thief or a swindler?)... STILL waiting for that call back Daniel promised 2 days ago! I've never been screwed during a car buying experience before. I guess there is first time for everything. You wanna give me a call Hertz??? What exactly did Auto Trim Design get out this but a check of $214 from me and $600 from Hertz? No wonder you've been in business since 1976! Jim (the owner) Daniel from Hertz got a great deal out of me. Auto Trim Design has some great stuff and ideas for my car but wouldn't shop there anymore[

WF
Waka F.

11/19/2015

Overall

Should have been an easy fix, went to have sunroof glass replaced, which they did, but they also tore the fabric on the inside of the sunroof when they tested to see if it was working fine. It was after the fact that they wanted to charge an additional $800.00 to get at the glass they couldn't reach. Tried to get them to fix, no use, owner won't return my calls. I guess I'd be crazy to think that if they fix it there wouldn't be any other additional damage.

alexiapeters

05/28/2008

Overall
Sunroof installed - Wow!

We had a sunroof installed in our new '08 Camry. We chose a twin-vent, double glass model, and WOW!. When it was done, it looked just like it came with the car. Only it has even more features than the factory installed one. I was Very, very nervous about having the hole cut in my car, but 2 Toyota dealers I talked to both said they use Auto Trim Design, so after talking to them, I decided to go for it. I absolutely LOVE IT!

If you like the sun, like I do, then this is the place to go.

Details

Phone: (801) 263-3569

Address: 3574 S W Temple St, Salt Lake City, UT 84115

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