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08/14/2016
It took 16 days after nothing but excuse after excuse. All I was going to get done was tires (that I prepaid RMC for) put on my wheels that I already had and a three inch lift. He offered me a free lightbar as well. The only things that they actually completed were the lift (that took them five days and taking it to another shop to complete) and the light bar which took three days to complete. He also offered me a few other things because "he feels really bad about how long it's taking" and those have yet to be seen. Multiple times he said that he had the tires in and I never saw them, nor did they get put on. Steer far clear of Rocky Mountain Customs. Nothing but excuses spew from his mouth. This has been THE worst experience I've ever had with a shop in my entire life. I'm really dumbfounded on how they continue running a business. One redeeming thing they did was give me my money back for the tires, but again more excuses and three trips to the shop.
Details
Phone: (385) 210-4987
Address: 175 W 2700 S, Salt Lake City, UT 84115
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