Eden Deck & Patio

DO NOT USE EDEN! Eden is full of fraudulent business practices and lies. “J Allen”, the so called General Manager, is a fraud and does not honor the work promised. His real name is Jeffery Allen Perry, and the reason he goes by an alias is because he does not want you to know that he is a FELON and that he is currently serving out a 10 year parole sentence for “misapplication of fiduciary property” from a 2010 offense, meaning, he took money from clients and did not perform the service. This can be validated by going to kens5.com and search ‘Deck-building company owner cashed checks, never built decks’ or go to mysa.com and search ‘Deck builder sent to prison for customer rip-offs’. If you want to know who Eden is, these articles/news reports will tell you.

We hired Eden to build a patio, arbor and outdoor kitchen, about a $20k job. Eden pulled no permits and the project foreman, Michael Duboise was never on our property when the subcontractors were doing any work. Whenever we brought up our concerns with the work, we were told it would be taken care of and there would be a final walk through. We contracted lueder limestone for our countertops and we were given a chalk like substance that was NOT lueder. When we asked about it, Eden lied and tried to tell us it was lueder, but we had already taken a sample of the product to a local outdoor landscaping business, and our doubts were confirmed. According to one of the subcontractors, Eden always states they use lueder limestone on the contracts but never actually use it. That is like contracting the use of granite and not using granite; Eden was banking on the fact that we would not know the difference. It was quite evident that Eden had never used the material; the mason did not know how to work with it. The mason work was horrible and not professional at all, we requested the outdoor kitchen to be rebuilt since it was not even measured properly for the built-in grill, but good luck making that happen. We had electrical work done for lighting and fans, no conduit was used and the lines were not properly buried. The concrete work is horrible, the concrete has cracks and no footers installed, the top is uneven and puddles water when it rains. After numerous complaints to Eden, nothing was ever done to remedy the situation. Eden stated they would be staining/sealing our arbor as part of the entire project, when it came down to doing this work, “J Allen” stated it was not in the contract. How convenient... The polymer overlay completed was substandard. Eden contracted a 3rd party, Bill Weichert, to complete this work, not recommended due to very sloppy work. As soon as the polymer overlay was completed, Eden demanded payment before addressing all the other problems we brought to Eden’s attention over and over. And to top it off, I discovered that nearly all the photos on Eden’s website were stolen images from the internet. I was able to google search the images and find them on numerous other company’s sites. I contacted some of these companies and they stated they would contact Eden to have them removed, this is copyright infringement. I had specifically asked Eden about one of the photos, now removed, and Eden stated their project foremen, Michael Duboise built that arbor. This was an absolute lie since I spoke to the owner of the company would actually built the arbor. Spare yourself the grief and avoid this company and “J Allen” at all cost. Complete nightmare.