More Info
- General Info
- Laurel Ridge is a psychiatric hospital offering a comprehensive continuum of behavioral healthcare services, including acute programs for children, adolescents and adults, and residential treatment for children and adolescents.
- Payment method
- discover, amex, visa, insurance, mastercard
- Neighborhood
- Far North Central
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
GalleryView all (2)
Reviews
01/27/2015
I am a 15 year old adolescent and i would like to say we get emotionally abused by each other!?! Some kids are nice but not all of them. the children's units is screaming for their mom or dad. This is not a place for people with depression or anyone!!!! Is it illegal to sit in a chair for 24 hrs if we get in trouble!!!!? 72 hrs is max! If we go to school by leaving the unit, like I'm the second person behind the first. I'm 2 number 2. We say one sir 2 sir or 3 sir (or ma'm when entering or leaving doors. I wrote a long story from experience here but I just can't! Sorry but it won't work. Just PLEASE don't send your child or kids your teens or anyone here!! People travel for hour to get their kid to San Antonio for this crappy treatment!MIf insurance runs out, bye bye. im suicidal and Im WORSE now. Imagine that...yea, I'm Soooo lucrative. Goddamn Laurel Ridge.
08/30/2014
POSTED BY MY WIFE! my son was put in for treatment due to med problems he was allowed to start a relationship with a female patient they were released together and she went home with him now he is in worse condition than when he was admitted they should have moved one of them when this started to different cottage with different schedule to prevent I asked them to put a stop to this I will file complaints everywhere I am able about this when I confronted supervisor he said they would use this to train staff better that they allowed this to prevent a seen and disruption on the unit as to not upset the other patients, well so the patients are in charge threaten to throw a fit and the staff will let them do and have what they want? I think not so our family is trying to clean up a bigger mess than before he was admitted!
03/09/2014
I have been to multiple mental hospitals and this one was by far the best one. I was put in the acute adolescent unit and I actually found it quite helpful. The staff was always very nice to me. They gave me any meds, food, drink, blankets, toiletries, etc. that I requested. They had group therapy all day and it was quite helpful. Also, when I needed it, they always had someone I could talk to about whatever was going on. I could tell the staff genuinely cared about me. At other hospitals the staff treated me very poorly. I was denied meals, insulted, refused information about my meds, and many other negligent instances. However, this was not the case at Laurel Ridge. If I had to go to a hospital again, I'd choose Laurel Ridge.
02/28/2014
Where do I start??? This was my first time in a rehab.... I was 17 years old and extremely addicted to pills.... Me and my parents didn't look at reviews and just checked myself into this place..... It was the worse place I've ever been to.... We did a lot of coloring, and the classes didn't even make sense. The nurses couldn't Anwser my moms questions and the doctors couldn't remember the meds they put me on.... The only thing I looked forward to was my three best friends coming to visit me.... For two weeks they were allowed in till the last time before I left against doctors wills!!!! The nurses told my friends only one could come in I cried my little eyes out for the other two come in and the lady ended up locking me in my room till my mom got there and took me out against doctors will. Horrible place.... I ended up going to austin to a wonderful treatment center. This place should be down!!!! I feel bad for anyone stuck in there and someone really should shut it down or fire the whole staff and start over!
12/22/2013
Went to LR for pill addiction treatment. Horrible horrible personnel and 'med nurse' lol... She's so horrible she can't never be a nurse elsewhere but this hell hole. The group activities r so not helpful instead it made me want to take pills to escape all of that while being in group activity. No medication were dispensed to help with withdrawals. To all people that needs help with getting off pills pls do not go to laurel ridge. U will regret n leave in an even worst condition than when you checked in... Think twice
08/24/2011
I wish I would have seen all of your reviews before I entered laurel ridge. Unfortunetly I did not!
I went through severe trauma at laurel ridge first hand! I was abused, neglected, and yes even molested! I told 5 different professionals what had happened, not one of them did a thing! I was locked out of my room 16 hours a day. I was vomiting and had severe diareah and was given a bucket and told that if i missed i was cleaning up everything!
I was refused my medication by the med nurse, (she got off on watching patients in pain and distress). I begged to be taken to a hospital only to be told NO we don't have time for that kind of paper work!
I was locked in a 6'X6' room with brick walls and a 1" pad on the floor to detox! I was given one bottle of gatoraid a day! If you do find yourself with no where else to go but this UNSAFE UNPROFESSIONAL PLACE stay away from the RIO UNIT!!!!!!!!!
When I went into thisUNSAFE UNPROFESSIONAL PLACE I didn't have a mark on my body, when I left both my eyes were black! my kneesa were raw! My elbows wer skinned! My hands were brused so bad I couldn't write! I had bruises ALL over my whole body!
They document any and all marks on my body when I enter yet didn't document what I looked like when I left!
I would not reccomend this UNPROFESSIONAL UNSAFE PLACE to the devil himself!
I am seeking any former or current patients of laurel ridge A.K.A. UNPROFESSIONAL UNSAFE PLACE who would like to band together and seek further avenues.
By the way the Dr who discharged me totally screwed up my medication , So severly over medicated that I may have problems for the rest of my life!!!
I will be checking back to this site every week to see if anyone wants to join me.
08/15/2011
I want to make SEVERAL complaints on this treatment facility. I went for the vistiation today from 5p-7p. I got there at 5:40p and went inside to check in and the lady at the front register said that I have to leave my purse and my cell in my car. I have a 3 1/2 year old child (who is not allowed to go to visit's for her step dad cause she is under 12) that has spinal bifida and yet had no way for someone to contact me IF something WAS to go wrong with her. When, I got done with signing in and putting my things back in my car, they didn't even walk me to the facility where he was at so I could see him. I had to walk around and find it myself. When I did get there they had us sit in the living area (where everyone watches TV) to have our visit. We had NO PRIVACY ON WHAT WAS GOING ON WITH HIS MEDICAL TREATMENT!!! Everyone in the room could hear what was being said and then on top of everything when they had their smoke breaks for the patients the visitors had to wait inside cause we are not allowed to go out with the patients. When we were trying to get the information on his medicines they put him on they told him he had to wait and ask a different nurse because they didn't know what he was taking... I finally left the facility at 6:55p due to feeling completely uncomfortable with having to sit in a room with everyone listening to our conversations.
This is not a treatment center this is an area to have your family treated like crap and to have your entire life to be heard by everyone and not being allowed to have PATIENT CONFIDENTIALLY... Our doctor and I are going to be getting him out ASAP to get him into another facility that will better treat him... This is NOT the way a PATIENT should be treated in any way!!!
I wouldn't ever give any star ratings to this Facility
07/21/2011
I wouldn't bring my dog to this place. I witnessed 8 hours of the Sabine room patients being treated with such disrespect, cussed at by staff, constantly being treated as if they were an inconvenience instead of patients in need of help. Staff was being accused of stealing the patients personal belongings/toiletries. No help at all wi...ll be obtained here, this is merely a warehouse to dump off a family member to be baby sat in the worst conditions possible. They strip all patients rights and it is not for their protection but only for the staff convenience. This is a prison, not a treatment facility. If anyone has a loved one that is in desperate need of help, PLEASE DO NOT BRING THEM TO LAUREL RIDGE TREATMENT CENTER TO BE DESSERTED AND LEFT TO ENDURE HORRIBLE AND INHUMANE TREATMENT FROM THIS PLACE. IF YOU HAVE A LOVED ONE THERE, TAKE THEM OUT, BELIEVE THEM WHEN THEY ARE TELLING YOU HOW THEY GET MISTREATED AND TREATED WITH NO DIGNITY OR RESPECT, I HAVE WITNESSED THIS MYSELF WAITING FOR MY MOTHER TO BE DISCHARGED, I WATCHED THRU THE WINDOWS, HEARD AND SAW SO MUCH DISTURBING TREATMENT, IT LEFT ME SICKENED. THIS PLACE SHOULD BE INVESTIGATED AND SHUT DOWN... THEY ONLY WANT MONEY, THEY CARE NOTHING AT ALL ABOUT HELPING PATIENTS.
NO STAR AT ALL IS DESERVED FOR THIS TREATMENT CENTER, BUT THIS SURVEY DEFAULTS US TO SELECT ATLEAST ONE.... BUT IN ALL HONESTY, THIS PLACE GETS *0* STARS IN MY OPINION!!!! BEWARE OF LAUREL RIDGE TREATMENT CENTER!!! CHOOSE CAREFULLY WHEN LOOKING FOR HELP FOR YOURSELF OR A LOVED ONE, PLEASE DON'T TAKE THEM TO THIS PRISON AND DISGUSTING PRACTICES. THEY NEED TO BE INVESTIGATED AND SHUT DOWN!!!
06/23/2011
Don't waste your time!! This "treatment" facility only cares about the process of making money, not helping YOU.
05/05/2011
It is not the best place . I didn't think the staff was professional. I dont even know how some of these peopled are qualified to work there.
When I went there they misdiagnosed me , nearly overdosed me and then discharged me without even asking me if I was ready, how I felt ? Nothing . As soon as your insurance runs out your out. They pretty much give you a two week timeline .
I do think that you can make the best out of what you have but don't expect miracles .
Details
Phone: (210) 491-9400
Address: 17720 Corporate Woods Dr, San Antonio, TX 78259
Website: http://www.laurelridgetc.com
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