Momentum Chevrolet

Steve and Duane, in finance, are excellent. Purchasing my truck was an enjoyable experience! Thank you, Momentum!

excellent customer service , special thanks to Tyler Blair for helping me to choose the

perfect car and customizing it

My car buying experience at Momentum left a bad taste in my mouth. The purchasing part was fine, with Tony and Al being helpful and friendly. I wanted to pay cash and said I could come back the next day with the money, but Tony offered a special deal to purchase on the spot. I put down $2500 on a credit card and signed financing papers for the balance, with the agreement that I could pay the balance within the next three days and they'd tear up the financing docs. Well, I arranged a wire transfer from my bank to Momentum's that arrived within 48 hours. I followed up by phone to verify that the wire was successful and to ask for an email saying the car was paid in full. I called and left a dozen messages for Tony, Al, Steve in finance, and anybody else I could think of, but nobody returned my calls. How hard would that have been? It took me four days to get a one-line message saying the wire transfer was completed, with no mention that the car was paid in full. What's that about? I can't imagine the whole dealership was too busy to return my call(s).

I had a great time, got help right away and tahoe was completed in a timely matter. Thank You!