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07/07/2015
On 7/4/15 I was at your station during your graveyard shift! A female employee moreless accused me of conspiring w/a stranger that was in your restroom for over an hour,of plotting to rob your station! I patronize your business on a regular basis.I get both my tanks filled every other week,I buy your food periodically,I fill my water jugs also,once a month I go through your carwash,and yes,I use your restrooms quite often,prior to going home,or after leaving home,as I have a leakage issue! But on this particular night,I was dealing w/food poisoning. I used your restrooms,and left,only to have to turn around and come back,cause I wasn't going to make it home in time to relieve myself. So I had to turn around...I was in and out of your restrooms/store 4 times after returning. Your employee seemed to realize I had an issue,and evem suggested that I try Greek Yogart,and or fresh bluebrries to help cure my issue, on my fourth trip through. So she was aware,so I don't understand why she approached me out in my vehicle,and said what she said to me. I was resting in my vehicle,hoping for everything to subside...so I could continue on home! I felt highly insulted by your employees accusations,to say the least! I couldn't believe someone was saying what she said to me! Her misjudgement was astounding! For a better word...her customer service skills sucks! God knows where this would've gone had she called the police....WOW! I'm totally afraid to patronize your establishment,after this inccident. At least if she is on the clock....
Details
Phone: (805) 786-1222
Address: 4021 Broad St, San Luis Obispo, CA 93401
Website: https://find.shell.com/us/fuel/10047074-4021-broad-st/en_US
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