Frank's Automotive

Great place for Auto Repair. My daughter attends Texas State and is about 600 miles away from home. When we first took her Mountaineer (which had 150,000 miles) we searched for a great automotive repair shop. We found Frank's and it has been so comforting knowing I can count on them for repairs and oil changes. They even give 10% off to students and are AAA certified.

Well my daughter's engine light came on and now she has about 170,000 miles on it. She took it in this morning and they said it was going to be $85.00 for a diagnostic check. They checked it and determined it was under warranty on some repairs they did this year. It didn't cost us anything - George thanks for being honest and taking care of my daughters car. Great place - I will definitely continue to take her SUV to Frank's.

It took minimum amount of time and I was on my way .

The business does a good job, and there is a comfortable place to wait while the vehicle is being worked on.

You always know when you bring your car in for service at Frank's Automotive it's done right at a reasonable price. The AAA discount helps.

My 10 year old car is showing it's age. I would rather not have had the problems that they found, but I know my car was put back in working order!

My battery died in a large parking lot, near nothing. I called AAA and said that Frank's would assist me within 45 minutes. A worker from Frank's called me to make sure where I was and was there within 18 minutes. After testing my battery, showing me the test and explaining everything, he recommended what the test showed, to get a new battery.



He offered to jump my car and follow me to a place for me to buy a battery and also said he had a small and large battery for my car type in his car. He was completely transparent, even showing me that the dealership had sold me the car with a smaller, less strong battery.



I decided I have the battery changed right there. He was done within 5 minutes and made sure everything was connected and running smoothly. He was pleasant the entire time, making the process that much easier. He ended up getting there, testing my battery, installing the new one and leaving before the outer estimate of 45 minutes was even reached.

This shop is more than fair and if they do make a mistake they go above and beyond to fix it. never will go any place else.

I have taken my car to franks on several different occasions and they have been great. the price is fair and the work is done right. they also stand behind all there work and if you ever have a problem they will fix it

My daughter's car blew a head gasket and because of the age of the car, we decided to sell it for parts. George at Frank's helped us with the transaction and with the purchase of a car for my daughter. Thanks again!

Over the course of two separate collision repair jobs done by Frank's Automotive in New Braunfels, I had the absolute best service, best repairs, best experience ever! Gary took complete care of everything and delivered fantastic customer service. I could not give a higher recommendation! 150% satisfactory. Transporting the car between San Marcos and New Braunfels went smoothly too. Everyone I encountered at this location as well as in San Marcos made me feel like an important customer. I wish every business did as good a job as Frank's!