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        More Info

        General Info
        Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Brands
        Apple, mac
        Payment method
        amex, apple pay, cash, check, company card, debit, discover, master card, paypal, visa
        Neighborhoods
        Downtown Santa Barbara, Santa Barbara Downtown
        Other Link

        https://www.apple.com/retail/statestreet

        Categories
        Consumer Electronics, Computer & Equipment Dealers, Computers & Computer Equipment-Service & Repair
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        Reviews

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        AY
        Amber Y.

        12/30/2017

        Overall

        They list a local SB phone number to the apple store, yet it is an automated number and it's hard to talk to someone. When you do, it's not in the SB store. And you have to wait a long time! Customer service lacks good communication. It's an oxymoron, don't you think? I have been a diehard apple fan. I will be rethinking this.

        Helpful(0)Flag
        RB
        Robert B.

        01/14/2017

        Overall
        Selection
        Service

        I have spent well over an hour in trying to make an appointment at the Genius Bar. Web site appears to prohibit this. Phone call results in excessive hold times. Prior to today I was most impressed with Apple. My opinion is changing.

        Helpful(0)Flag

        Details

        Phone: (805) 560-1500

        Address: 928 State St, Santa Barbara, CA 93101

        Website: https://www.apple.com/retail/statestreet

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